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Account Manager – Dedicated

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Stevens Transport's careers page, not through a job board

First seen by Remote Rocketship 4 minutes ago

Logo of Stevens Transport

Stevens Transport

1001 - 5000 employees

Founded 1980

📦 Logistics

🚗 Transport

🤝 B2B

Logistics • Transport • B2B

Stevens Transport is an asset-based, family-owned transportation and logistics company specializing in temperature-controlled (refrigerated) freight across North America. Founded in 1980 and headquartered in Dallas, Texas, it offers truckload, dedicated, regional, intermodal, international, and 3PL solutions for primarily B2B customers including many Fortune 500 companies. The company emphasizes driver training, safety, modern equipment, and long-term employee development, and has a multi-decade track record of on-time service and growth.

📋 Description

• Communicate with the assigned customer base as the single point of contact and build relationships • Work with internal departments and analyst teams to balance capacity and freight • Solicit additional freight opportunities to eliminate empty miles when necessary • Research and remedy service issues daily • Track and trace shipments while providing superior service and on-time performance of 95% or better • Relay excess load availability to Brokerage and Rail divisions • Review EDI data for accuracy before releasing customer verifications • Oversee internal activities that impact service obligations • Maintain key carrier performance indicators • Navigate customer requests, including last-minute requests within supply chain delivery timelines • Manage bookings and resolve delayed pickup/delivery and billing issues

🎯 Requirements

• 3+ years of experience in business development, sales, or transportation operations • Intermediate proficiency in Microsoft Excel functions • Ability to handle high volumes of inbound/outbound email and understanding capacity and network • Extremely organized and communicative multiple stop deliveries • Ability to perform in a deadline-driven environment with rapidly changing priorities • Ability to service multi-million-dollar accounts and support new and existing sales opportunities • Expertise in specific KPI contract details per client and awards • Some familiarity with AS/400 operating system

🏖️ Benefits

• Medical, Vision, Dental, Supplemental, and Life Insurances available • 401(k) retirement plan

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