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Email Marketing Ops Consultant

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

✉️ Email Marketing Manager

Where this job comes from

Posted on Epic Kids's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of Epic Kids

Epic Kids

11 - 50 employees

📚 Education

👥 B2C

📱 Media

Education • B2C • Media

Epic Kids is a digital subscription service offering a curated library of children's eBooks, audiobooks, and learning videos. The platform provides families and educators access to thousands of age-appropriate titles from major publishers to encourage reading, discovery, and digital literacy. Epic Kids offers plans for parents and free access for educators, positioning itself as an educational media resource for children.

📋 Description

• Finish setup, QA and launch of the educator onboarding journey, retire the old journey, and launch additional educator journeys • Monitor launches and report results against journey goals • Audit active Iterable journeys and campaigns for wrong audiences and program overlap • Implement pre-launch QA checklist and sign-off procedures • Review and improve email campaign workflows across Marketing, Creative, Product and Email teams • Recommend and implement checks for audience, country, dates and offers • Review and fix educator and family conversion definitions and tracking in Iterable • Confirm product events required by journeys reach Iterable • Help complete Iterable SMS setup and define the first educator SMS use case, opt-in and compliance requirements • Map email programs by segment and recommend cadence, priority rules and a two-quarter roadmap • Create and hand off documentation covering journey logic, naming, QA and troubleshooting • Provide weekly status updates and participate in a 30-minute check-in • Deliver an Iterable walkthrough, live-journey audit, prioritized launch list, process improvements, segment strategy, roadmap and final playbook • Email creative and copy, product or engineering builds, and changing email platforms are not in scope

🎯 Requirements

• 3+ years hands-on in Iterable: journeys, segmentation, triggers, data feeds and QA • Lifecycle email experience across several user segments • Experience setting up conversion or event tracking and reporting on email impact • Email marketing operations experience: campaign intake, workflows, QA and approvals across teams • Clear, practical recommendations, delivered collaboratively with an in-house team • Comfortable working remotely and independently • EdTech, K-12 or freemium product experience (nice to have) • Iterable SMS setup (nice to have) • Salesforce and Iterable integrations (nice to have) • Deliverability and domain reputation (nice to have)

🏖️ Benefits

• 12-week contract engagement • Remote work arrangement • Independent work alongside the Email team • Collaboration with Product and Engineering • Weekly 30-minute check-in and short written status update

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