
51 - 200 employees
Founded 2015
🔌 API
🤖 Artificial Intelligence
☁️ SaaS
API • Artificial Intelligence • SaaS
ePlus Technology Solutions is a dynamic technology company based in Ho Chi Minh City, Vietnam, founded in 2015 by a group of passionate young Vietnamese entrepreneurs. The company specializes in providing international standard technology products and services, focusing on software solutions and online communications. ePlus aims to enhance modern lifestyles and demonstrates a commitment to leading changes in internet usage trends.
🔥 2 minutes ago
🇺🇸 United States – Remote
💵 $110k - $150k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👷🏻♀️ Engineer
👻 Ghost score 20%
Where this job comes from
Posted on ePlus Technology Solutions's careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago

51 - 200 employees
Founded 2015
🔌 API
🤖 Artificial Intelligence
☁️ SaaS
API • Artificial Intelligence • SaaS
ePlus Technology Solutions is a dynamic technology company based in Ho Chi Minh City, Vietnam, founded in 2015 by a group of passionate young Vietnamese entrepreneurs. The company specializes in providing international standard technology products and services, focusing on software solutions and online communications. ePlus aims to enhance modern lifestyles and demonstrates a commitment to leading changes in internet usage trends.
• Provide Data Center and systems support in a Managed Services Center • Troubleshoot, isolate, diagnose, resolve, track, and escalate Data Center system incidents and functionality issues • Work with teams to resolve common and complex problems • Own tasks and independently resolve customer issues and requests with minimal assistance or oversight • Resolve and manage problems immediately in a 7x24x365 team environment with rotating shifts • Provide client end-systems support, including troubleshooting, diagnosis, and resolution, following through until problems are resolved • Maintain current, high-level technical skills and Data Center certifications • Keep abreast of computing technology developments and solutions to common problems • Interface with customers to solve business issues and drive positive change • Leverage technology, advance ePlus MSC services, and provide feedback
• Experience/training with Pure, NetApp, Nutanix, Cisco UCS, and VMware vSphere/ESX(i) • Understanding of NAS (CIFS and NFS), SAN (iSCSI and FCP), and Fibre Channel over Ethernet (FCoE) • Knowledge of drives, controllers, HA, DRS, vMotion, and Storage vMotion • Multi-vendor compatibility, interoperability, and troubleshooting knowledge • Hardware/software fault isolation and remediation skills • Ability to interface directly with end customers • Ability to track efforts within an existing ticketing system • NCDA, NCIE, CCNA Data Center, or VCP upon hire or within 6 months of employment • High school diploma required • 5 or more years of Data Center systems administration experience • Willingness to be on call 2 weeks on (1 week primary / 1 week back-up), 3 weeks off • Willingness to attend to technical issues outside normal business hours • DevOps experience with Ansible, Python, and RESTful APIs highly desired
• 401(k) eligibility • Employee stock purchase program • Vacation, sick time, and personal leave • Medical benefits • Financial benefits • Other benefits dependent on the position offered • Reasonable accommodations in accordance with relevant laws
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