Account Manager

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ePromos Promotional Products

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

📦 Logistics

🏭 Manufacturing

📣 Marketing

Logistics • Manufacturing • Marketing

ePromos Promotional Products is a company that specializes in providing a wide range of customizable promotional products. They offer various items including bags, technology accessories, drinkware, apparel, pens, and wellness products. ePromos is committed to delivering high-quality products at competitive prices, backed by a satisfaction guarantee. The company ensures an easy ordering process with the help of trained Brand Consultants and offers a low-price guarantee. They aim to support businesses in their marketing efforts by providing personalized and branded products that help keep the brand top of mind for customers and clients.

📋 Description

• Support enterprise-level clients by developing, managing, and executing sales strategies for an assigned portfolio of customer accounts • Collaborate in developing and implementing account growth plans to drive profitability and foster long-term partnerships • Generate and qualify new opportunities, expand existing accounts, build relationships, and manage and execute sales of products and services • Collaborate with the Group Leader and Account Managers to provide clients with a unified ePromos experience • Support sales strategy development, implementation, and execution • Partner with client teams to develop and execute Annual Account Plans • Build and strengthen client relationships and lead client meetings across multiple platforms • Identify upselling, cross-selling, and renewal opportunities • Assist with client events, merchandise roadshows, and large-order opportunities • Create PowerPoint presentations, product proposals, and client quotes aligned with objectives, brand guidelines, budgets, and project requirements • Support Sales and Operations Teams in adhering to contractual terms and brand guidelines • Share established best practices and improve the client experience • Address client quality concerns with the Customer Resolutions Department • Utilize CRM tools to identify opportunities, manage sales outreach, and maintain accurate account information • Assist with Client Business Reviews and marketing initiatives • Identify sales-process bottlenecks and improvement opportunities • Monitor business processes to ensure accurate order entry and clear instructions for internal teams and suppliers • Maintain knowledge of products, industry developments, and retail merchandise trends • Provide coverage for other Account Managers and attend required training, meetings, and events • Source, recommend, and develop seasonal, event-based, awareness campaign, and promotional merchandise • Monitor inventory levels, product performance, and replenishment needs • Evaluate product assortments and coordinate SKU phaseouts, offboarding, and replacements • Manage key client stakeholder relationships through proactive communication and strategic recommendations • Investigate and resolve client escalations with Quality Assurance and Operations Teams • Improve program performance through assortment optimization, inventory efficiency, client engagement, and process improvements

🎯 Requirements

• Bachelor's degree (BA or BS) in Business or a related field preferred • Minimum of five years of experience in the promotional products industry, including driving sales initiatives • Experience in promotional products or related gifting industries, with a proven track record of superior performance metrics • Experience with NetSuite or a comparable customer relationship management (CRM) system preferred • Strong product merchandising knowledge • Excellent organizational skills and attention to detail • Strong strategic and analytical thinking skills • Awareness of retail and fashion trends • Excellent written and verbal communication skills • Sound judgment in decision-making and problem-solving • Ability to maintain the highest levels of confidentiality and professional conduct • Strong interpersonal and relationship-building skills • Fully remote position within the United States • Ability to accommodate multiple time zones, primarily Eastern Time (ET) • Dedicated workspace and reliable high-speed internet connection • Frequent communication via video conferencing, email, and chat • Ability to remain in a stationary position for up to 50% of the workday • Maintaining a stationary position for up to 80% of the workday • Consistently operate a computer and other productivity equipment, including keyboard, webcam, and document scanner • Clarity of vision of 30” or less • Ability to perceive sound in the capacity of oral communication • Exertion of up to 10 lbs. of force as related to the lifting or moving of objects

🏖️ Benefits

• Competitive Compensation Package • Medical, Dental, Vision, Life and Ancillary product options • HSA and FSA • Traditional and Roth 401(k) with employer matching contributions • Paid Time Off with Holidays • An engaging work life with life balance • Growth opportunities • 100% remote workforce

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