Key Account Manager

🕒 November 26, 2025

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Equativ (formerly Smart)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📱 Media

🏢 Enterprise

Adtech • Media • Enterprise

Equativ is a prominent player in the advertising technology industry, offering solutions to engage digital marketplaces to help advertisers reach target audiences, and providing monetization strategies for publishers to optimize revenue. Specializing in both buy-side and sell-side technologies, Equativ provides a comprehensive suite of tools for advertisers and publishers alike, including SSP, ad server technology, and CTV formats. Following a merger with Sharethrough, Equativ positions itself as one of the largest independent ad platforms in the world, focusing on openness, accountability, and fair value to achieve advertising goals. With a strong emphasis on corporate social responsibility and diversity, Equativ is committed to enhancing its service offerings, scaling campaigns, and expanding into the fast-growing retail media channel.

📋 Description

• Manage a portfolio of enterprise publisher and platform accounts across ad serving, SSP, DSP, and curation. • Serve as the primary point of contact, owning all strategic and operational communication. • Analyze performance, revenue trends, and technical signals to deliver clear, actionable insights. • Lead onboarding and ensure timely, high-quality activation of new integrations or product features. • Prepare and deliver Quarterly Business Reviews and forward-looking recommendations. • Identify opportunities to expand usage, drive adoption, and introduce new products or capabilities. • Coordinate with Supply/Demand Sales, Product, TechOps, and Analytics to address issues and unlock new value. • Manage escalations with clarity and urgency, ensuring strong client satisfaction and continuity.

🎯 Requirements

• Minimum of 3 years of client services experience (various levels available, i.e., mid-senior) • Hands-on experience working within an Ad serving, SPP or other programmatic platforms. • Analytically focused and ability to make key decisions based on data. • Love to develop and foster relationships and enjoy interpersonal interactions. • An ability to manage high volume client requests in an effective way. • Resourceful, diligent, and goal-oriented • Inquisitive Learner, critical thinker, and looking to apply your analytical skills. • Enthusiastic about working in a diverse and supportive team environment.