Partner Success Manager

🔥 15 hours ago

🏰 Missouri – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Equifax

Equifax

10,000+ employees

💸 Finance

💳 Fintech

🔒 Cybersecurity

💰 $1M Post-IPO Equity on 2009-09

Finance • Fintech • Cybersecurity

Equifax is a global data, analytics, and technology company that plays a crucial role in the economy by providing risk modeling, credit reporting, identity protection, and other services to financial institutions, employers, and government entities. With a headquarters in Atlanta and nearly 15,000 employees worldwide, Equifax operates in 24 countries and leverages a unique combination of differentiated data, analytics, cloud technology, and artificial intelligence to empower critical decision-making for its clients.

📋 Description

• Manage and grow a dedicated book of business composed of strategic partners • Act as a trusted advisor to partners, equipping them to drive product sales and consumer adoption • Own operational readiness strategy for incoming major accounts, aligning Marketing, Product, and Sales Operations • Align with partner executives on programmatic health, joint business plans, go-to-market coordination, and long-term commitment • Establish operational ownership over newly signed enterprise partnerships to ensure timely Revenue Starts and ACV attainment • Manage complex commercial conversations as joint go-to-market sales motions evolve • Collaboratively manage partner sales pipelines, identify opportunities, develop sales strategies, and optimize conversion tactics • Partner with Business Development, IDW Product Management, and EWS to identify cross-sell and upsell opportunities • Expand products across different parts of partner organizations to build multi-channel ecosystems • Define, schedule, and lead Joint Steering Committees and Quarterly Business Reviews with partners and internal stakeholders • Serve as Finance contact to monitor ACV ramp, build forecasts, and communicate pipeline health • Facilitate executive relationships between Equifax and partners’ C-suite • Create, roll out, and continuously evolve channel-specific sales playbooks, competitive battlecards, and GTM toolkits • Equip partner sales forces with conversion tactics to drive end-consumer adoption and velocity • Collaborate with Marketing and Sales on marketing materials, collateral, thought leadership, and joint prospect outreach

🎯 Requirements

• 5+ years of experience in Partner Success, Account Management, or Channel Sales, preferably within a SaaS or technology environment • Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience • Prior experience working with B2B2C or Voluntary Benefit business models for enterprise-sized employers is essential • Experience in identity theft protection, cybersecurity, privacy, or consumer-facing digital products is a significant plus • Deep understanding of and hands-on experience managing affiliate, reseller, and referral partnership frameworks • Proven ability to deliver compelling product demos and technical presentations to executive stakeholders and frontline sales teams • Strong understanding of sales cycles, pipeline development, CRM tools such as Salesforce or HubSpot, and forecasting • Exceptional communication, negotiation, and relationship-management skills • Proven ability to secure renewals and handle difficult commercial conversations

🏖️ Benefits

• Comprehensive compensation and healthcare packages • 401k matching • Paid time off • Organizational growth potential through an online learning platform with guided career tracks

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