Account Manager

🔥 7 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Eriksen Translations

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1986

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Eriksen Translations is a prominent language service provider recognized among the world’s top 100 by CSA Research. Featured in the 2024 Inc. 5000 list of fastest-growing companies, Eriksen Translations offers a wide range of services including translation, accessibility services, interpreting, language quality assurance, and localization for e-learning and multimedia. The company works with a diverse array of industries such as education, financial services, healthcare, legal, public sector, and non-profit organizations. With a focus on empowering communication across more than 100 languages, Eriksen Translations serves to enhance global understanding and engagement. Headquartered in Brooklyn, New York, Eriksen is certified as a woman-owned business enterprise (WBE).

📋 Description

• Strategically manage a portfolio of existing clients, expanding accounts through referrals and excellent customer service • Support sales efforts led by the Director of Sales and Director of Client Services • Partner with production to provide clients with innovative translation and localization solutions • Identify and pursue potential business opportunities • Advise clients on matters pertaining to multilingual communication • Manage client expectations and collaborate with production on solutions • Negotiate fees and provide quotes for clients and prospects • Maintain, develop, map, and penetrate existing client organizations to understand their long-term goals • Follow up regularly with existing clients and prospects, and visit as appropriate • Pursue new business leads and develop new business relationships

🎯 Requirements

• Bachelor's degree • Minimum of 2 years' relevant language industry experience • Hands-on client management and/or business development experience preferred • Excellent English oral and written interpersonal and communication skills • Dynamic, creative self-starter with problem-solving ability and tenacity to achieve results • Flexible, goal-oriented team player • Embracing of cultural and multilingual diversity • Customer-service and business development focus • Ability to multitask with outstanding attention to detail • Strong computer skills • Knowledge of one or more languages in addition to English preferred

🏖️ Benefits

• Health insurance • Long-term disability insurance • 401(k) plan • Tuition reimbursement • Gym membership reimbursement • Generous time off • Competitive salary • Excellent benefits • Team-oriented atmosphere