Implementation Manager – Grants

🔥 29 minutes ago

🌾 Nebraska, Nevada – Remote

🌾 Nebraska – Remote 🎰 Nevada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Euna Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Euna Solutions is a provider of best-in-class SaaS solutions designed for the public sector, offering technology that is secure, intuitive, and designed for success. They specialize in budgeting, procurement, grants, payments, and special education solutions tailored for public sector agencies. Euna Solutions is trusted by over 3,400 public sector agencies across North America, serving various sectors, including government, healthcare, utilities, nonprofit, education, and transportation. Their tools are aimed at enhancing transparency, efficiency, and compliance in administrative procedures and processes.

📋 Description

• Serve as the primary point of contact for clients during onboarding • Conduct kickoff meetings and gather business processes and requirements • Guide clients on best practices for implementing and configuring SaaS products • Carry out project management activities, including scope control, reliable communications, risk and opportunity evaluation, and change-management assistance • Customize system settings, workflows, and integrations to meet client requirements while minimizing customizations • Use Excel to prepare data and perform initial data loads • Write simple scripts • Author ad hoc reports for customers • Collaborate with sales, product management, customer success, and technical support • Support the transition from sales to product adoption • Develop and deliver client training sessions • Create and maintain implementation documentation, user guides, and knowledge base articles • Identify, troubleshoot, resolve, and escalate implementation issues • Contribute to improving implementation processes and methodologies

🎯 Requirements

• Bachelor's degree in a relevant field (e.g., Business, Computer Science, Information Systems) or equivalent practical experience • 3+ years of experience in a client-facing implementation role, preferably in the SaaS industry • Strong understanding of software implementation processes, methodologies, and best practices • Excellent communication and interpersonal skills • Ability to build rapport and collaborate effectively with clients and internal teams • Ability to take the lead in a workshop environment • Technical aptitude and ability to quickly learn and navigate new software applications • Strong problem-solving and analytical skills • High comfort level with Excel is a plus • Experience designing and documenting reports generated from relational databases is a significant plus • Ability to author reports using SSRS or PowerBI is a significant plus • Experience with CRM, ERP, or other enterprise software implementations, particularly GovTech, is a plus • Familiarity with Jira, Cloud Coach, Autotask, Asana, or similar project tracking and time management software is a plus • Ability to work PT hours • Equivalent practical experience may substitute for the bachelor's degree

🏖️ Benefits

• Eunafier Days: twice a year, an extra day added to a long weekend • Up to eight hours of paid Philanthropy Time per year • Professional development investment through budget, mentorship, and opportunities for advancement • Hybrid work arrangement for applicable roles • Accessible interview process and accommodations upon request