Key Account Manager

🔥 5 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 23 days.
• No salary listed.

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Evans Transportation Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🚗 Transport

💰 Debt Financing on 2022-12

Logistics • Transport

Evans Transportation Services is a full-service, third-party provider of custom logistics solutions founded in 1985. Operating across North America, Evans is dedicated to offering a diverse range of transportation services including freight management, supply chain optimization, and transportation management software. With an assetless and privately-owned model, the company leverages best-in-class technology and a dedicated team to ensure real-time visibility and unmatched customer service. Evans holds a strong customer retention rate and is recognized as a leading provider in the transportation and logistics industry.

📋 Description

• Build trust with new clients and support client onboarding • Grow or maintain key accounts across multiple locations and levels • Determine and execute business reviews for each account • Analyze customer insights, market data, and trends affecting volume and profitability • Identify growth opportunities and drive business retention or expansion through strategic solutions • Influence the account management team to execute account strategies • Provide thought leadership and competitive strategies to clients • Prepare and review profitability, volume, and service-performance reports • Use internal and external data, market intelligence, and customer information to improve customer outcomes • Monitor changes in customers’ businesses, industries, and sectors to identify opportunities • Create and manage annual account and portfolio budgets and plans • Serve as the primary customer contact and provide proactive communication and timely responses • Manage conflicts and difficult customer conversations • Coordinate with accounting and clients to ensure timely invoicing • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree • 3-5 years of related experience in 3PL; additional years of education/experience may be substituted as determined by management • Working knowledge of the transportation industry • Excellent critical thinking and problem-solving skills • Elevated level of organizational skills and ability to multitask • Ability to read, write, type, and speak English • Experience working in a Transportation Management System (TMS), Microsoft Power BI, and Excel Pivot Tables

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