Senior Manager, Pre-Litigation Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $129k - $152.5k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EvenUp

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

EvenUp is a company that specializes in providing AI-driven solutions for personal injury law firms to enhance the efficiency and effectiveness of case handling and settlements. The company's Claims Intelligence Platform™ supports law firms by generating AI demand letters designed to capture every detail and maximize case value. Their suite of products, including MedChrons, Executive Analytics, Case Preparation, Negotiation Preparation, and Settlement Repository, leverages AI and data analytics to streamline legal processes, improve negotiation outcomes, and increase the likelihood of hitting policy limits. EvenUp is SOC2 and HIPAA certified, ensuring high standards of security and privacy for sensitive legal and medical data. The company aims to level the legal playing field by providing personal injury firms with tools that utilize proprietary data and expert insights to navigate complex cases with precision and speed.

📋 Description

• Oversee day-to-day operations and overall performance of multiple remote case management teams through their team leads. • Hire, coach, and develop team leads and managers. • Establish structures, rituals, and standards for an aligned, high-performing distributed group. • Run leadership meetings, performance reviews, and case reviews across teams and time zones. • Monitor capacity, workloads, and case distribution. • Translate broader goals and priorities into clear team direction. • Ensure pre-litigation cases are managed from claims setup and investigation through lien resolution, with complete documentation and timeline adherence. • Oversee claim initiation, medical record and billing retrieval, care management, demand preparation, and lien resolution. • Identify and implement process improvements to improve speed, accuracy, and consistency at scale. • Uphold quality standards for documentation, communication, and client interaction. • Support client communication and resolve escalated treatment, insurance, or lien issues. • Collaborate with attorneys, paralegals, and external providers on case preparation and resolution. • Partner with product, engineering, and data teams to build and refine AI-powered tools and systems.

🎯 Requirements

• 10+ years of experience in personal injury legal operations, case management, or insurance claims, including significant experience leading other managers (a manager of managers). • Experience leading and scaling multiple teams in high-volume, fast-paced environments while maintaining strong attention to detail. • Experience leading remote or distributed teams. • Highly proficient with technology and able to leverage digital systems in an AI-forward environment. • Proactive leadership, manager development, and accountability to high standards. • Clear, professional, and confident communication with clients, team members, and firm leadership. • Strong organizational, problem-solving, and process-improvement skills. • Ability to take ownership while partnering within a larger leadership structure.

🏖️ Benefits

• Choice of medical, dental, and vision insurance plans for you and your family. • Additional insurance coverage options for life, accident, or critical illness. • Flexible paid time off, sick leave, short-term and long-term disability. • 10 US observed holidays, and Canadian statutory holidays by province. • A home office stipend. • 401(k) for US-based employees and RRSP for Canada-based employees. • Paid parental leave. • A local in-person meet-up program. • Hubs in San Francisco and Toronto.