Commissions & Sales Operations Specialist

🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $70k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Sales Operations

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

📣 Marketing

💰 Private equity on 2019-08

SaaS • B2B • Marketing

EverCommerce is a provider of industry-tailored software that powers the service economy. It builds SaaS products to digitally transform daily operations for service professionals, including business management, electronic billing and mobile payments, omni-channel marketing, and customer engagement tools. EverCommerce focuses on verticalized solutions—not mass-market software—designed to modernize operations, marketing, and customer interactions for businesses that provide services.

📋 Description

• Support the development of annual and quarterly incentive compensation strategies aligned to company revenue goals • Monitor plan effectiveness using performance analytics and recommend adjustments • Own the end-to-end monthly commissions cycle, including data pull, validation, calculation, and payout file delivery • Calculate and distribute commissions and incentives, including monthly reports and calculators • Support implementation of compensation systems such as CaptivateIQ • Develop reporting and dashboards tracking sales performance versus compensation outcomes • Analyze plan effectiveness, cost of sales, pay-for-performance alignment, and incentive-program ROI • Investigate and resolve commission disputes within defined SLAs and present recommendations for approval • Maintain the commissions source of truth and proactively flag data integrity issues • Partner with Finance on accurate, audit-ready commission accruals • Ensure compliance with legal, audit, and financial controls • Maintain compensation-plan, policy, and procedure documentation • Administer discount approval workflows and route exceptions • Reconcile approved discounts against invoiced discounts and produce variance summaries • Identify discount-request patterns and surface insights for policy updates • Ensure discounts are accurately reflected in CRM and billing systems • Monitor sales performance using Salesforce dashboards and trend analysis • Investigate revenue gaps from closed-won opportunity to billed revenue • Investigate billing discrepancies against contracts, quotes, and Salesforce records • Support CPQ, billing, CRM integration, and other tooling enhancements • Track and reconcile commercial-vendor utilization with purchase orders • Support other Sales Operations responsibilities

🎯 Requirements

• Bachelor’s Degree • Minimum 2 years in Sales Operations, Revenue Operations, FP&A, or a Finance/Accounting role with commissions exposure • Hands-on experience running a monthly commissions cycle (Salesforce, CaptivateIQ, Xactly, or similar) • Strong Excel / Google Sheets proficiency — XLOOKUPs, pivot tables, and data validation are table stakes • Experience with Customer Relationship Management tools (e.g. Salesforce) and processes • High attention to detail; comfortable owning processes where errors have direct financial impact • Clear written and verbal communication — able to explain a dispute resolution to a rep and a variance to a CFO • Working knowledge of AI tools for operational tasks — experience using LLMs or AI-assisted tools to accelerate document review, summarize deal terms, or automate recurring operational steps • Must be eligible to work without sponsorship in the United States • Preferred: Experience in a SaaS • Preferred: Familiarity with CPQ tools (Salesforce CPQ, DealHub) and billing systems • Preferred: Experience building or improving SOPs and process documentation

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program