Commissions & Sales Operations Specialist

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $70k - $85k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Support development of annual and quarterly incentive compensation strategies aligned with company revenue goals • Monitor plan effectiveness using performance analytics and recommend adjustments • Own the end-to-end monthly commissions cycle, including data pull, validation, calculation, and payout file delivery • Calculate and distribute commissions and incentives, including monthly reports and calculators • Support implementation of compensation systems such as CaptivateIQ • Develop reporting and dashboards tracking sales performance versus compensation outcomes • Analyze plan effectiveness, cost of sales, pay-for-performance alignment, and incentive-program ROI • Manage commission disputes by tracking the Asana log, investigating issues, and presenting recommendations for approval • Maintain the commissions source of truth and proactively flag data integrity issues • Partner with Finance on accurate, audit-ready commission accruals • Maintain compensation-plan documentation, policies, and procedures • Administer discount approval workflows and route exceptions • Reconcile approved discounts against invoiced discounts and produce variance summaries • Identify discount-request patterns and surface insights for policy updates • Ensure discounts are accurately reflected in CRM and billing systems • Monitor sales performance using Salesforce dashboards and trend analysis • Investigate revenue gaps from closed-won opportunity to billed revenue • Investigate billing discrepancies against contract terms, quotes, and Salesforce records • Support CPQ, billing, and CRM integration enhancements • Track and reconcile commercial-vendor utilization with purchase orders • Support other Sales Operations responsibilities

🎯 Requirements

• Bachelor’s Degree • Minimum 2 years in Sales Operations, Revenue Operations, FP&A, or a Finance/Accounting role with commissions exposure • Hands-on experience running a monthly commissions cycle using Salesforce, CaptivateIQ, Xactly, or similar • Strong Excel / Google Sheets proficiency, including XLOOKUPs, pivot tables, and data validation • Experience with Customer Relationship Management tools such as Salesforce and related processes • High attention to detail and comfort owning processes where errors have direct financial impact • Clear written and verbal communication, including explaining dispute resolutions and variances • Working knowledge of AI tools for operational tasks, including LLMs or AI-assisted tools • Experience in a SaaS environment preferred • Familiarity with CPQ tools such as Salesforce CPQ or DealHub and billing systems preferred • Experience building or improving SOPs and process documentation preferred • Must be eligible to work without sponsorship in the United States

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program