Customer Marketing Manager – Invoicing Solutions

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2019-07

Healthcare • Consulting • Logistics

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Own lifecycle experience direction for assigned journeys, segments, or initiatives • Define target customer experiences, customer needs or opportunities, and intended behaviors or outcomes • Design end-to-end lifecycle experiences across email, push notifications, and in-app messaging • Align lifecycle touchpoints with product experiences to support customer success and growth • Translate business priorities into initiatives driving activation, retention, adoption, and monetization • Develop hypotheses connecting lifecycle initiatives to business goals • Estimate expected impact using assumptions, ranges, and customer economics • Prioritize initiatives based on impact, customer value, and feasibility • Partner with Product, Product Marketing, Growth, Payments, and Data teams • Coordinate timelines, dependencies, and handoffs across Marketing and partner teams • Execute complex lifecycle and growth-related initiatives • Partner with marketing automation, creative, and analytics teams • Monitor lifecycle performance using shared measurement frameworks • Design and run experiments to optimize outcomes • Analyze results and provide recommendations for iteration and scale • Advise peers on lifecycle best practices and customer engagement • Share insights and contribute to continuous improvement of lifecycle and growth practices

🎯 Requirements

• 5–7+ years of experience in lifecycle marketing, growth marketing, or customer marketing roles • Experience owning customer journeys tied to business outcomes, not just channel execution • Strong analytical and quantitative skills, with experience using data to inform decisions • Proven ability to collaborate cross-functionally and influence without direct authority • Experience working in B2B or B2C SaaS or Product-Led Growth (PLG) environments • Experience with marketing automation platforms such as Braze, Iterable, HubSpot, or similar (nice to have) • Exposure to feature adoption, monetization, or payments-related initiatives (nice to have) • Experience partnering closely with Product and Product Marketing teams (nice to have) • Comfort with directional impact modeling or customer economics (nice to have) • Bachelor’s degree in Marketing, Business, or a related field (nice to have) • Must be eligible to work without sponsorship in the United States

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Day 1 access to a robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program • Remote work flexibility • Potential in-office or 100% remote work • Travel to Corporate Headquarters in Denver, Colorado, or other office locations around North America

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