
1001 - 5000 employees
Founded 2016
🏥 Healthcare
💼 Consulting
📦 Logistics
💰 Private Equity Round on 2019-07
Healthcare • Consulting • Logistics
EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $60k - $70k / year
⏰ Full Time
🟠 Senior
🔴 Lead
💹 Revenue Operations
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1001 - 5000 employees
Founded 2016
🏥 Healthcare
💼 Consulting
📦 Logistics
💰 Private Equity Round on 2019-07
Healthcare • Consulting • Logistics
EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.
• Lead, mentor, and develop the Claims Management Specialist team • Establish team goals, performance expectations, and professional development plans • Monitor productivity, quality, and service levels • Establish the strategic vision and priorities for the team • Own revenue cycle performance and prioritize high-impact revenue recovery opportunities • Translate analytical findings into actionable business strategies and operational initiatives • Remove execution barriers and serve as the primary escalation point for complex reimbursement and payer issues • Develop and execute revenue cycle strategies across assigned client portfolios • Monitor client and organizational KPIs and implement corrective action plans • Provide strategic recommendations to senior leadership • Oversee complex claims resolution, denial root-cause analysis, payer trend analysis, workflow analysis, and revenue recovery • Partner with operational leaders and Service Managers to improve client financial performance and health • Participate in client business reviews and operational performance meetings • Provide leadership for BPO revenue cycle performance • Develop dashboards and performance reporting for revenue cycle metrics • Lead continuous improvement initiatives and implement scalable workflow solutions • Collaborate with Technology and Product teams on reporting and automation • Ensure compliance with payer guidelines, HIPAA, CMS regulations, and organizational policies • Support audit readiness and quality assurance initiatives
• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field (or equivalent experience) • 7+ years of Revenue Cycle Management experience • 3+ years of leadership experience managing revenue cycle or accounts receivable teams • Deep expertise in claims management, denial management, accounts receivable, revenue cycle analytics, payer reimbursement methodologies, and healthcare operations • Strong analytical, reporting, and problem-solving skills • Experience leading cross-functional initiatives and influencing stakeholders • Experience working with outsourced (BPO) revenue cycle operations preferred • Experience supporting multi-client healthcare organizations preferred • Experience with healthcare analytics platforms, BI reporting, and revenue cycle dashboards preferred • Must be eligible to work without sponsorship
• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program
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