Associate Director, Strategic Accounts

Job not on LinkedIn

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $115k - $120k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Evolent

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

🏥 Healthcare

☁️ SaaS

Healthcare Insurance • Healthcare • SaaS

Evolent is a healthcare company focused on improving care outcomes through its comprehensive management solutions across multiple medical specialties. They aim to enhance the patient care journey by offering coordinated services in areas like oncology, cardiology, musculoskeletal disorders, and primary care, while ensuring high-quality treatment pathways and cost management. Evolent believes every person deserves quality care, striving to align treatment guidelines and innovative approaches to meet patient needs effectively.

📋 Description

• Support an assigned book of business strategically to achieve relationship, growth, retention, and customer objectives • Cultivate productive, trusted relationships with client account leaders and cross-functional internal and external stakeholders • Use data-driven resources to run efficient and effective meetings and work sessions with clients and relevant subject matter experts • Provide deep subject matter expertise on program value and operations for Evolent’s specialty risk business • Lead regular partnership reviews, joint operations meetings, clinical spotlights, and ad hoc meetings for each client • Ensure timely issue identification, action planning, and problem resolution • Advocate for partner culture and serve as an internal ambassador and go-to expert on client priorities and health plan processes • Manage all aspects of assigned client contracts • Ensure ongoing contract performance through risk management, service-level agreement performance, rate/savings maximization through benefit analysis, and adherence to client legal and regulatory requirements

🎯 Requirements

• Bachelor’s Degree or equivalent work experience • 2+ years in client or account management leadership roles • Ability to find creative solutions in an ever-changing and growing environment • Ability to communicate, present, and influence credibly and effectively at all organizational levels, including C-level • High-speed internet over 10 Mbps at home • For call center employees, ability to plug directly into the home internet router • 1+ year of specialty UM program experience (Preferred) • 4+ years of broad-based Health Plan experience (Preferred) • Foundational knowledge of Medicare claims framework and key aspects (Preferred) • Exceptionally high emotional intelligence and ability to connect with diverse constituents, actively listen, and identify key areas of sensitivity (Preferred) • Government-issued photo ID for identity verification • Comprehensive background check • In-person I-9 verification • May be subject to drug screening prior to employment • Artificial intelligence tools are prohibited during interviews

🏖️ Benefits

• Work/life balance • Flexible work arrangements • Autonomy to get things done • Comprehensive benefits, including health insurance benefits, for qualifying employees • Bonus component dependent on pre-defined performance factors