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Senior Director, Field Performance

Job not on LinkedIn

🔥 0 minutes ago

🌽 Illinois – Remote

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đź’µ $155k - $170k / year

⏰ Full Time

đźź  Senior

đź‘” Director

đź‘» Ghost score 0%

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Logo of TAG - The Aspen Group

TAG - The Aspen Group

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

TAG - The Aspen Group is a company focused on revolutionizing the healthcare sector by enhancing patient care and experience in various areas, including dentistry and walk-in medical care. The group supports its brands to break down barriers in dental care, foster professional growth, and make significant contributions to the healthcare industry. With a commitment to empowering its teams, The Aspen Group aims to restore smiles and confidence, making healthcare accessible and compassionate.

đź“‹ Description

• Serve as a key leader driving sales execution, revenue growth, operational excellence, performance improvement, and leadership effectiveness across the field organization • Provide operational and day-to-day management for the Field Performance and Improvement Program • Directly oversee a team of field performance leaders • Lead center selection, performance monitoring, intervention planning, and graduation criteria • Develop and execute initiatives to improve sales, operational, financial, and patient experience metrics • Partner with Regional Business Directors, center leaders, and cross-functional teams to implement targeted improvement strategies • Monitor program effectiveness and recommend enhancements to methodology, performance targets, and accountability structures • Analyze performance data and trends to identify risks, opportunities, and areas requiring additional support • Build and execute tailored action plans to accelerate business performance • Maintain performance benchmarks, monitoring mechanisms, and success metrics • Ensure sustainable performance gains through coaching, follow-up, and accountability processes • Onboard, train, coach, mentor, and develop Regional Business Directors and emerging field leaders • Develop tools, resources, best practices, leadership training, and performance management programs • Support implementation and day-to-day execution of new performance strategies • Create processes and employ change management tactics that drive initiative adoption and execution • Monitor performance, identify barriers, coordinate cross-functional solutions, and provide data-driven recommendations for strategic decision-making

🎯 Requirements

• Bachelor's degree in Business Administration, Healthcare Administration, Management, or a closely related field (e.g., Organizational Leadership, Health Sciences) • 8+ years of progressive leadership experience in multi-site operations, field leadership, business performance, or operational excellence roles • 5+ years of experience leading performance improvement initiatives across multiple locations or regions • Demonstrated success driving operational and financial results through coaching and leadership development • Strong analytical, strategic planning, and problem-solving skills • Excellent communication, presentation, and executive influence skills • Proven ability to manage multiple priorities in a fast-paced environment • Willingness and ability to travel extensively (up to 50-75%, as needed) • Experience in healthcare, dental, medical services, or other multi-unit service organizations • Experience developing leadership training programs and succession planning initiatives • Knowledge of performance management systems, operational metrics, and business analytics • Effectively leverages AI agents • Proficient in Microsoft Office Suite and Collaboration Tools

🏖️ Benefits

• Paid time off • Health insurance • Dental insurance • Vision insurance • 401(k) savings plan with match • Bonus/incentives

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