Head of Human Resources

🔥 50 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $130k - $150k / year

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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EWC Growth

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

💄 Beauty

👥 B2C

💰 Seed on 2020-02

Beauty • B2C

EWC Growth is a franchisee operator of European Wax Center locations that provides professional waxing services and related skincare products. The company operates dozens of salon locations (the site lists 47+ and 52+ locations) across Connecticut, Florida, Illinois, Massachusetts, and New York, employing certified estheticians, guest service associates, and managers to deliver a four-step Comfort Wax® waxing process in private suites. EWC Growth also retails dermatologist-tested, cruelty-free body, skincare, and brow products to enhance and extend waxing results.

📋 Description

• Develop and implement HR strategies aligned with the company's retail growth, culture, and operational needs • Serve as a strategic partner to executive leadership and field management (Regional Directors) • Analyze workforce metrics (turnover, engagement, internal mobility) to guide decision-making • Partner with the Talent Acquisition Manager to forecast staffing needs for seasonal and high-volume periods from retail leadership to hourly employees • Ensure consistent, equitable hiring practices across all locations • Foster a positive, inclusive, and high-performance culture • Address employee relations issues and investigations • Lead employee engagement, retention, and recognition initiatives • Design and manage performance review processes for retail and corporate teams • Oversee leadership development and succession planning • Support training programs for managers and frontline employees • Oversee compensation structures, incentive programs, and benefits administration • Ensure compliance with federal, state, and local labor laws (wage & hour, FMLA, ADA, etc.) • Maintain/update HR policies and employee handbooks • Manage HRIS, payroll coordination, and personnel records • Lead and mentor the HR team, including field and corporate HR staff • Establish standardized HR practices across multiple retail locations

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred) • SHRM-SCP, SPHR, or similar HR certification (preferred) • 5+ years of progressive HR experience, including 2+ years of experience managing one person or a team of HR employees (required) • Prior industry experience in retail, multi-location/state, or hourly workforce environments (required) • Experience using Rippling (preferred) and/or a deep knowledge of HR/payroll systems (required)

🏖️ Benefits

• Base salary of $130,000-$150,000 + up to 20% annual bonus • Medical, Dental & Vision Insurance • 401(k) Plan • Paid Time Off & Holidays • Paid Parental Leave • Life & Disability Insurance • FSA & HSA Accounts • 50% off all retail products • Complimentary waxing