Client Coordinator

🔥 6 minutes ago

🐊 Florida – Remote

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💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of ExamWorks

ExamWorks

5001 - 10000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Service and promptly respond to inquiries from clients and representatives regarding questions, report status, concerns, and information requests • Enter and retrieve client or claimant information using appropriate systems and databases • Maintain daily contact with the QA department regarding workflow and pending report status • Contact providers for assignment and update databases • File and archive open and closed cases • Verify client information and document client-specific guidelines and rules in the system • Work independently and with team members to address questions, document cases, and return cases promptly • Direct calls to other departments as needed • Perform clerical duties including typing, filing, emailing, and proofreading • Assist with customer complaints and quality assurance issues • Notify management of report issues or concerns • Ensure practices comply with state and federal safety and legal regulations • Perform other assigned duties

🎯 Requirements

• Paralegal experience in the state of Florida • High school diploma or equivalent required • Minimum one-year clerical experience; or equivalent combination of education and experience preferred • Knowledge of general computer, fax, copier, scanner, and telephone operation • Knowledge of Microsoft Word, Outlook, Excel, and the Internet • Ability to be trained on and adhere to HIPAA regulations and compliance standards • Qualified typist with a minimum of 40 W.P.M. • Ability to follow management instructions accurately • Accuracy, thoroughness, responsibility for quality, and initiative to identify improvements • Exceptional communication skills • Ability to work independently, prioritize work, and use time efficiently • Ability to maintain confidentiality • Ability to stay focused under normal or heavy distractions • Ability to work well under pressure or stressful conditions • Ability to manage change, delays, or unexpected events appropriately • Ability to follow company policies and procedures • Monday to Friday availability, 8:30am–5:00pm EST

🏖️ Benefits

• Medical, vision, and dental benefits • Paid time off • 401k • Fast-paced team atmosphere • Equal opportunity employment

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