Client Coordinator

🔥 3 minutes ago

🐊 Florida – Remote

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💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of ExamWorks

ExamWorks

5001 - 10000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Service inquiries from clients, physicians, nurses, or client representatives • Respond to questions, report status requests, concerns, and information requests • Enter and retrieve client or claimant information using systems and databases • Maintain daily contact with the QA department regarding workflow and pending report status • Contact providers for assignments and update the database • File and archive open and closed cases • Verify client information and document client-specific guidelines in the system • Work independently and with team members to address questions, document activity, and return cases promptly • Direct calls to other departments as needed • Perform clerical duties including typing, filing, emailing, and proofreading • Assist with customer complaints and quality assurance issues • Notify management of report issues or concerns • Ensure practices comply with state and federal safety and legal regulations • Perform other duties as assigned

🎯 Requirements

• Applicants must have paralegal experience in the state of Florida • High school diploma or equivalent required • Minimum one-year clerical experience; equivalent combination of education and experience preferred • Paralegal experience • Knowledge of general computer, fax, copier, scanner, and telephone use • Knowledge of Microsoft Word, Outlook, Excel, and the Internet • Ability to be trained on and adhere to HIPAA regulations and compliance standards • Qualified typist with a minimum of 40 W.P.M. • Ability to follow instructions and management directions accurately • Exceptional communication skills • Ability to work independently, prioritize work, and use time efficiently • Ability to maintain confidentiality • Ability to stay focused under normal or heavy distractions • Ability to work well under pressure or stressful conditions • Ability to manage change, delays, or unexpected events appropriately • Ability to follow company policies and procedures

🏖️ Benefits

• Competitive benefits (medical, vision, dental) • Paid time off • 401k • 100% remote work • No travel required

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