Client Coordinator

🔥 5 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $17 - $18 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ExamWorks

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🏥 Healthcare

💼 Consulting

⚖️ Legal

Healthcare • Consulting • Legal

ExamWorks is a leading provider of independent medical examinations and peer reviews, specializing in services such as bill reviews, Medicare compliance, and document management. With a robust portfolio that includes agile development and enterprise platform solutions, ExamWorks ensures efficient workflow enhancements and compliance auditing across healthcare sectors. The company supports a network of physicians and offers customized services for the management of medical records and claims, prioritizing reliability for clients in various communities.

📋 Description

• Handle and respond promptly to client and representative inquiries about questions, report status, concerns, and information requests • Enter and retrieve client or claimant information using systems and databases • Maintain daily contact with the QA department regarding workflow and pending report status • Contact providers for assignments and update the database • File and archive open and closed cases • Verify client information and document client-specific guidelines and information in the system • Work independently and with team members to address questions, document information, and return cases promptly • Direct calls to other departments as needed • Perform clerical duties including typing, filing, emailing, and proofreading • Assist with customer complaints and quality assurance issues • Notify management about report issues or concerns • Ensure practices comply with state and federal safety and legal regulations • Perform other assigned duties

🎯 Requirements

• High school diploma or equivalent required • Minimum one year customer-service experience; equivalent combination of education and experience preferred • Knowledge of general computer, fax, copier, scanner, and telephone equipment • Knowledge of Microsoft Word, Outlook, Excel, and the Internet • Ability to be trained on and adhere to HIPAA regulations and compliance standards • Ability to follow instructions and management directions accurately • Accuracy, thoroughness, responsibility for quality of work, and initiative to identify improvements • Exceptional communication skills • Ability to work independently, prioritize work activities, and use time efficiently • Ability to maintain confidentiality • Ability to follow company policies and procedures

🏖️ Benefits

• Medical insurance • Vision insurance • Dental insurance • Paid time off • 401k • Fast-paced team atmosphere • 100% remote work-from-home position • No travel required

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