Instructional Designer – Temporary

🕒 May 14

🇺🇸 United States – Remote

💵 $56k - $89k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

👻 Ghost score 42%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EXL

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🛡️ Insurance

📦 Logistics

💰 $2M Venture Round on 2015-01

Healthcare • Insurance • Logistics

EXL is a business consulting and services firm that focuses on leveraging data to enhance business operations and decision-making. With a strong emphasis on collaboration and adaptability, EXL partners with organizations to address their unique needs and culture while integrating data science and technology solutions. The company's areas of expertise include operations management, decision analytics, digital transformation, and various industries such as healthcare, finance, and insurance. EXL's mission is to help clients drive business evolution and maintain competitive advantage through tailored solutions and effective use of data.

📋 Description

• Design and develop instructional training programs, facilitator guides, job aids, training manuals, case studies, simulations, on-the-job training resources, and eLearning solutions • Partner with Clinical, Audit, and Quality Subject Matter Experts to gather content, validate accuracy, challenge assumptions, and translate complex operational processes into learner-centered training • Facilitate content review and approval with SMEs to align materials with operational workflows, client expectations, compliance requirements, and industry standards • Incorporate updates from Coding Clinic, AHIMA, CMS, NCCI, LCD/NCD guidance, and payer-specific requirements into training content • Use authoring platforms and multimedia resources to develop visual, audio, and interactive learning tools • Establish evaluation methods, feedback loops, and learner performance measures • Assess training effectiveness and redesign content based on learner needs and business outcomes • Maintain curriculum documentation, version control, training records, and shared content repositories • Ensure instructional integrity, design consistency, and educational effectiveness before releasing materials • Stay current on instructional design best practices, healthcare education trends, compliance requirements, and learning technologies

🎯 Requirements

• Minimum of 3+ years of experience developing clinical training content, continuing education, or learning solutions for healthcare professionals, including nurses, coders, auditors, and/or physicians • Experience designing content for healthcare industry topics; backgrounds supporting auditing, coding, payment integrity, revenue cycle, or clinical operations preferred • Bachelor’s degree in Instructional Design, Organizational Development, Education, or a related field required • Portfolio or professional work samples required during the interview process, demonstrating strong instructional design and professional-quality development • Strong proficiency in instructional design authoring tools, including Articulate Storyline, Rise, and other eLearning development platforms • Ability to design engaging learning experiences including case studies, simulations, practice exercises, knowledge checks, and hands-on application activities • Strong understanding of adult learning principles, instructional design methodology, and training evaluation practices • Strong working knowledge of clinical terminology, particularly auditing, coding, and payment integrity environments • Ability to simplify, organize, and communicate complex concepts • Excellent written and verbal communication skills and ability to collaborate across cross-functional teams in a diverse, remote environment • Strong attention to detail • Strong analytical and problem-solving skills • Excellent planning, prioritization, and project management skills • Comfortable using Microsoft Teams, SharePoint, PowerPoint, and other virtual learning and communication platforms • Ability to remain flexible as priorities, timelines, and business needs shift quickly • Knowledge of Outpatient, DRG, or CVA audits recommended but not required

🏖️ Benefits

• Up to 10% annual travel for team meetings and limited client onsite engagements • Opportunity to work closely with highly experienced, world class Healthcare consultants • Mentoring program with guidance/coaching and a senior-level professional advisor • Opportunities for personal and professional growth • Further growth and development within EXL Health and beyond