Loan Modification Title Associate, Default Services – Loan Modification Solutions

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $22 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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ServiceLink

1001 - 5000 employees

💸 Finance

🏠 Real Estate

☁️ SaaS

Finance • Real Estate • SaaS

ServiceLink is a company that connects lenders, servicers, and investors with industry-leading services supported by advanced technology. Their platform, EXOS®, offers tech-enabled mortgage services, enhancing operational efficiency and client experience in the mortgage industry. ServiceLink's solutions help streamline processes and improve service delivery within the real estate financing sector.

📋 Description

• Open national title orders • Assist with setting up new clients • Provide daily reporting of new national title orders • Work with internal and external clients, addressing inquiries and receiving feedback • Maintain open communication with internal staff, clients, management, and management companies • Serve as a contact for client escalation issues • Assist with implementation of new clients • Report new orders and communicate turnaround times with the business unit • Address inquiries and feedback professionally and in a timely manner • Perform other duties as assigned

🎯 Requirements

• High School diploma or equivalent required • 1+ years’ experience in administrative work and customer service • Knowledge of real estate, title insurance industry, and vendor management • Proven customer service skills • Advanced computer skills • Proficiency in Microsoft software products • Strong attention to detail • Ability to multitask in a fast-paced environment and work in multiple systems simultaneously • Excellent verbal and written communication skills • Ability to quickly learn new skills, processes, and procedures • Ability to work Monday–Friday, 7:00–4:00

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Life insurance • 401(k) plans • Employee Stock Purchase Plan • Paid vacation and sick time • Reasonable accommodation for qualified individuals with disabilities and disabled veterans

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