Senior Deal Desk Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $115k - $160k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Expel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🔒 Cybersecurity

☁️ SaaS

Cybersecurity • SaaS • Technology

Expel is a leading cybersecurity company specializing in Managed Detection and Response (MDR) services. They offer a range of solutions, including phishing investigation, threat hunting, and vulnerability prioritization, tailored for organizations of all sizes with 24x7 protection. Expel's Security Operations Platform, Expel Workbench™, integrates with existing tech to enhance security operations. Their expert team and advanced technology help reduce alert noise, respond swiftly to incidents, and improve overall security posture, enabling organizations to focus on core business activities without worrying about cybersecurity threats.

📋 Description

• Serve as the go-to resource for quoting, pricing scenarios, discount structures, and non-standard terms • Coach representatives and managers on structuring opportunities early • Run approvals end to end, including deal packages, approval routing, decisions, and rationale • Act as the business-side counterpart in contract negotiations with Legal • Maintain fallback and playbook libraries for commonly negotiated terms • Ensure closed deals satisfy revenue recognition, ARR classification, billing terms, margin thresholds, and approval documentation requirements • Support quarterly close and audits with clean deal records and defensible approval trails • Provide Finance with visibility into late-stage pipeline, discount trends, and deal structures • Own and improve quoting, approval, and contracting stages of the lead-to-cash process • Collaborate with Revenue Operations and Business Systems on Salesforce and CPQ configuration, approval workflows, and reporting • Use data to evaluate performance and determine next steps • Collaborate across Sales, Legal, and Finance to reach fast, defensible decisions

🎯 Requirements

• 5–8 years of experience, including 3+ years in Deal Desk, sales operations, or revenue operations at a technology company—SaaS strongly preferred • Experience supporting an enterprise or mid-market SaaS sales team through complex, negotiated deals • Working knowledge of SaaS revenue fundamentals: revenue recognition, ARR definitions, contract structures, and standard commercial terms • Hands-on skill with Salesforce and Salesforce CPQ, including approvals and quote configuration • Strong Excel and Google Sheets skills • Judgment to know when to solve, when to escalate, and how to tell a rep no without losing their trust • Strong active listening and conflict management skills • Cybersecurity or managed security experience is a plus, not a requirement • Must reside within the continental United States • Must be authorized to work in the United States • Expel does not currently sponsor immigration visas

🏖️ Benefits

• Real ownership of the quoting, approval, and contracting process • Room to fix what's broken • Seat at the table with Sales, Legal, and Finance leadership • Environment that values work, ideas, and creativity • Tools, technology, and cross-functional support • Unlimited PTO • Work location flexibility • Up to 24 weeks of parental leave • Excellent health benefits • Variable eligibility • Equity • Occasional travel opportunities