V-Twin Motorcycle Parts and Gear Support Representative

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $17 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Experian

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Experian is a global leader in digital experience, technology, and transformation. They partner with recognized brands to enhance customer understanding, innovate product strategies, and implement agile technology solutions. With a focus on delivering superior customer experiences through AI, cloud architecture, and project management, Experian helps businesses streamline their operations and achieve their objectives effectively.

📋 Description

• Handle customer interactions via phone, email, live chat, and other communication channels • Provide an excellent customer experience with polish and professionalism • Answer questions about fitment, application, selection, and installation of motorcycle parts and accessories • Advise customers on fitment and use of safety gear, including helmets, jackets, pants, riding armor, boots, and gloves • Help customers place orders • Continually learn about motorcycle parts and gear, riding, racing, dirt bike and off-road riding, adventure/touring riding, supercross/MX, and bike modification • Collaborate with varied teams case by case to overdeliver for customers • Support customers contacting RevZilla, Cycle Gear, and J&P Cycles, with a focus on J&P Cycles • Accept coaching and adjust trajectory as needed

🎯 Requirements

• Passion for motorcycles and related products is a must • Familiar knowledge of motorcycle parts and accessories • Working knowledge of UTV, ATV, scooters, and snowmobiles is a bonus • Sound problem-solving and analytical skills • Established communication, interpersonal, and listening skills • Ability to interact and work in a fast-paced, team-driven environment • Time management skills and ability to organize and manage multiple priorities • Ability to work outside standard business hours, including nights and weekends • Experience in retail, service, or hospitality industries is a plus • Ability to speak multiple languages is a plus • High school diploma or equivalent required • Bachelor's degree is a plus • Minimum 100 Mbps download and 20 Mbps upload internet speed • Fast, secure internet connectivity; no hotspots or public WiFi

🏖️ Benefits

• IT equipment provided for new hires • Sales incentives • Internal seasonal incentives • Seasonal overtime opportunities/bonuses • Attendance bonuses • Yearly company bonus