Outbound Sales Representative

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Expertise.com

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Expertise. com is a company dedicated to locating and verifying the best local professionals for various services across numerous industries. The platform researches over 60,000 businesses monthly in over 200 industries across the U. S. , aiming to identify highly qualified service professionals for consumer needs. Expertise. com covers areas including legal services, home improvement, finance, insurance, health, and wellness. They utilize a multi-step selection process, which includes identifying, analyzing, verifying, screening, and mystery shopping to ensure the professionals they recommend meet high standards. The company also offers a concierge service to connect customers with top-ranked service providers.

📋 Description

• Manage the end-to-end lifecycle of business partnerships, from outbound discovery through active account success • Lead post-sale onboarding and ensure new partners understand the standards of the hand-picked selection process • Monitor active account health and proactively address partner needs • Re-engage inactive or “Abandoner” accounts and bring qualified professionals back into the active network • Verify that partners continue to meet objective qualification standards • Engage business owners to understand their objectives and demonstrate the value of being featured as a top-tier local professional • Identify opportunities for partners to expand their reach or adopt additional services • Resolve friction throughout the account lifecycle • Work closely with the Outbound Sales Team Lead to meet monthly initiatives and maintain high-touch service levels • Identify high-quality local professionals through a rigorous selection process and maintain business relationships

🎯 Requirements

• 1+ years of inbound and/or outbound sales or telesales experience, preferably remote • Strong verbal and written communication skills • Attention to detail and ability to multitask • Comfortable with CRM and remote collaboration tools, including MS Office, Google Workspace, Salesforce, and ZenDesk • Windows 11 Pro or macOS 15 or higher • Minimum internet speed of at least 50Mbps • BPO/call center and outbound phone sales experience requested in the application • Salesforce experience requested in the application • Ability to provide a desktop/laptop system-information screenshot • Ability to complete and submit an internet speed test • Ability to submit a voice recording in a distraction- and noise-free environment

🏖️ Benefits

• Remote work position • Work-from-home opportunity • Remote collaboration tools • Work computer requirements specified (Windows 11 Pro or macOS 15 or higher) • Minimum internet speed requirement of 50Mbps