Manager, Fraud Intelligence

🕒 August 11

🇺🇸 United States – Remote

💵 $157.3k - $182.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Extend

WebsiteLinkedInAll Job Openings

201 - 500 employees

🛡️ Insurance

📦 Logistics

🛍️ eCommerce

Insurance • Logistics • eCommerce

Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.

📋 Description

• Lead a team analyzing large-scale behavioral, transactional, and interaction data to uncover fraud and abuse signals • Develop monitoring frameworks, dashboards, and mitigation solutions for emerging fraud threats • Own AI agent performance tracking and optimization for Fraud Ops • Partner with Machine Learning to translate fraud patterns into model feature recommendations and provide feedback on model scoring • Develop metrics and provide regular reporting on operational efficiency and fraud savings • Hire, mentor, and coach junior data analysts • Perform design and code reviews • Partner with leadership, fraud operations, product, and engineering teams to define and execute fraud strategies • Champion continuous learning, experimentation, and collaboration across fraud and data science teams

🎯 Requirements

• 6+ years of experience in fraud analytics, ideally within e-commerce or retail • 2+ years of experience mentoring and managing analytics teams • Expertise in statistical analysis, data wrangling, and data storytelling • Proficiency in SQL • Experience with Python • Strong people leadership skills • Exceptional communication and stakeholder management skills • Ability to work cross-functionally and influence outcomes • High attention to detail and intellectual curiosity • Deep understanding of user behavior and fraud patterns • Candidates must be located within the continental United States • Extend does not provide immigration-related sponsorship for this role

🏖️ Benefits

• Competitive salary based on experience • Full medical benefits • Dental and vision benefits • Stock in an early-stage startup growing quickly • Generous, flexible paid time off policy • 401(k) with Financial Guidance from Morgan Stanley • Collaborative and supportive work environment