
201 - 500 employees
đĄïž Insurance
đŠ Logistics
đïž eCommerce
Insurance âą Logistics âą eCommerce
Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.
đ„ 0 minutes ago
đșđž United States â Remote
đ” $157.3k - $182.8k / year
â° Full Time
đĄ Mid-level
đ Senior
đ Manager
đŠ H1B Visa Sponsor
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201 - 500 employees
đĄïž Insurance
đŠ Logistics
đïž eCommerce
Insurance âą Logistics âą eCommerce
Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.
âą Lead a team analyzing large-scale behavioral, transactional, and interaction data to uncover fraud and abuse signals âą Develop monitoring frameworks, dashboards, and mitigation solutions for emerging fraud threats âą Own AI agent performance tracking and optimization for Fraud Ops âą Partner with Machine Learning to translate fraud patterns into model feature recommendations and provide feedback on model scoring âą Develop metrics and provide regular reporting on operational efficiency and fraud savings âą Hire, mentor, and coach junior data analysts âą Perform design and code reviews âą Partner with leadership, fraud operations, product, and engineering teams to define and execute fraud strategies âą Champion continuous learning, experimentation, and collaboration across fraud and data science teams
âą 6+ years of experience in fraud analytics, ideally within e-commerce or retail âą 2+ years of experience mentoring and managing analytics teams âą Expertise in statistical analysis, data wrangling, and data storytelling âą Proficiency in SQL âą Experience with Python âą Strong people leadership skills âą Exceptional communication and stakeholder management skills âą Ability to work cross-functionally and influence outcomes âą High attention to detail and intellectual curiosity âą Deep understanding of user behavior and fraud patterns âą Candidates must be located within the continental United States âą Extend does not provide immigration-related sponsorship for this role
âą Competitive salary based on experience âą Full medical benefits âą Dental and vision benefits âą Stock in an early-stage startup growing quickly âą Generous, flexible paid time off policy âą 401(k) with Financial Guidance from Morgan Stanley âą Collaborative and supportive work environment
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