
201 - 500 employees
🛡️ Insurance
📦 Logistics
🛍️ eCommerce
Insurance • Logistics • eCommerce
Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $150k - $200k / year
⏰ Full Time
🟠 Senior
👥 People Operations
🦅 H1B Visa Sponsor
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201 - 500 employees
🛡️ Insurance
📦 Logistics
🛍️ eCommerce
Insurance • Logistics • eCommerce
Extend is a company that helps merchants generate revenue and protect their customers through modern product and shipping protection solutions. They offer protection plans from product failure and accidental damage to shipping issues like porch pirates and damaged deliveries. Extend provides a platform that is easy to integrate with eCommerce platforms like Shopify and BigCommerce. This enables merchants to easily offer protection plans and manage claims, with most being resolved in 90 seconds or less. The company focuses on improving profit margins and enhancing the customer experience by offering easy claim filing and turning customers into long-term advocates.
• Partner with executive leaders on organizational design, workforce and succession planning, and organizational effectiveness • Own and optimize people systems and processes using a data-driven lens, including AI and automation opportunities • Lead Extend’s internal communication calendar, strategies, and content for People programs and companywide initiatives • Lead performance management, talent reviews, compensation planning, and career development programs • Coach managers through employee relations, performance conversations, organizational change, and leadership challenges • Drive People initiatives improving engagement, learning and development, retention, and manager effectiveness • Develop scalable manager enablement programs, tools, and resources • Analyze People metrics and trends and recommend solutions • Lead cross-functional initiatives, including on- and off-sites • Maintain and audit People records and compliance documentation • Mentor People Team members and establish best practices • Support the team wherever needed in a small, collaborative environment
• 7+ years of progressive experience in people-focused roles at high-growth technology companies • Strong HR Operations, HR Business Partner, or related experience • Demonstrated success working with, coaching, and influencing executives and senior leaders • Experience leading company-wide talent initiatives, including performance management, compensation, organizational design, and leadership development • Excellent written and verbal communication and influencing skills • Exceptional business judgment balancing employee advocacy with business needs • Strong project management skills and ability to manage multiple priorities • Comfortable navigating ambiguity and building programs from the ground up • Collaborative, low-ego approach with willingness to roll up sleeves • Resilience, flexibility, and ability to work quickly and effectively cross-functionally • Proficiency using HRIS systems for process improvement, data management, analytics, and automation opportunities • Must not require immigration-related sponsorship for this role
• Competitive salary based on experience • Full medical and dental & vision benefits • Stock in an early-stage startup growing quickly • Generous, flexible paid time off policy • 401(k) with Financial Guidance from Morgan Stanley • Collaborative and supportive environment • Working with a diverse team
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