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Resident Engineer

🔥 0 minutes ago

🏈 Ohio – Remote

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💵 $110k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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Logo of Extreme Networks

Extreme Networks

1001 - 5000 employees

Founded 1996

📡 Telecommunications

🏢 Enterprise

🔐 Security

Telecommunications • Enterprise • Security

Extreme Networks is a global leader in cloud networking solutions. The company specializes in providing wired and wireless LAN infrastructure, network security, and cloud-based network management services. Their products and solutions, such as ExtremeCloud™ IQ and Network Fabric, are designed to simplify IT operations through automation and intelligent management. Trusted by more than half of the Fortune 50 companies, Extreme Networks helps organizations securely connect devices and applications, improve operational efficiency, and enhance customer experiences. The company is recognized for its leadership in the Gartner Magic Quadrant™ for Wired and Wireless LAN Infrastructure.

📋 Description

• Provide full-time project support for a large Enterprise Healthcare Extreme customer in the Cincinnati, Ohio area • Follow Extreme Premier Services PDIO (Plan/Design/Implement/Operate) implementation methodology • Prepare high-level architecture diagrams, functional capabilities, customer prerequisites, configurations, and deliverable timelines • Define UAT and Functional Validation criteria in a Method of Procedure document • Create and maintain project documentation during implementation and ongoing delivery • Serve as technical lead and trusted advisor to the customer during implementation and as an ongoing team member • Liaise among sales, PLM, Engineering, GTAC, Account Team, Management, and the customer throughout implementation and production phases • Work with Extreme partners and sales staff to implement Extreme solutions and provide knowledge transfer • Maintain expert knowledge of Extreme Cloud IQ Site-Engine, Extreme Cloud IQ Wireless, EXOS switching OS, and Extreme VOSS/SPB Fabric • Proactively escalate customer issues to the PSM, GTAC, Account Team, and Management

🎯 Requirements

• Expert in networking technologies with 5 or more years' experience • Thorough knowledge and proven experience implementing and maintaining Extreme Campus Fabric • Thorough knowledge and proven experience with EXOS (ERS series) switching OS • Thorough knowledge and proven experience with Extreme Cloud IQ Site Engine, Extreme Control (NAC), and Extreme Analytics platforms • Thorough knowledge of VOSS switching and SPB fabric networks • Thorough knowledge and proven experience with Extreme Wireless solutions using XIQ (hive OS) related APs • Thorough understanding of LDAP, RADIUS, and Active Directory Services for AAA within NAC solutions • Hands-on experience using security-related toolsets • Strong troubleshooting and network problem-resolution skills, including PCAP, Wireshark, and wireless RF analysis tools • Ability to understand customer requirements and position Extreme solutions effectively • Ability to implement Extreme products in mission-critical environments within scheduled downtime or with no downtime • Ability to manage complex customer interactions and customer expectations • Experience using project plans, design diagrams, and procedure documentation; coordinating with Firewall and OS Teams • Excellent interpersonal, technical presentation, and communication skills • Self-motivated and able to work with minimal supervision • In-depth knowledge of five or more networking technologies, with 5 or more years of experience: NAC, DNS, DHCP, Wireless, IPv4/v6, routing protocols, or Layer 2 switching • Must be a US citizen • BS Degree in Computer Science or related field, or equivalent work experience • Industry Network Certifications desired • Automation/Python scripting experience

🏖️ Benefits

• Medical, dental, and vision insurance • Flexible work schedules and work-from-home opportunities where role permits • Paid time off, including open time off in eligible markets and statutory leave in all markets • Paid holidays in accordance with local practice • Retirement savings programs, including 401(k) matching in the United States • Employee Stock Purchase Program, where eligible • Adoption assistance and fertility treatment support, where eligible • Flexible spending accounts, where eligible • Employee assistance program • Tuition reimbursement, where eligible • Life and disability insurance

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