Implementation Specialist

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🛠️ Implementation Specialist

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FSI

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

FSI is a company that provides solutions, tools, and support for maintenance operations, with a focus on healthcare maintenance management. FSI offers a cloud-based CMMS/EAM platform designed specifically for healthcare facilities, enabling hospitals to optimize their Facilities and Healthcare Technology Management (HTM) operations. Their products include compliance support, space management, virtual reality tools, and comprehensive reporting and analytics features. FSI serves various sectors including healthcare, education, manufacturing, and government, helping them streamline operations and maintain compliance. They integrate their solutions across third-party platforms to ensure accurate and reliable data management.

📋 Description

• Ensure successful delivery of ancillary application implementations • Work closely with customers, Implementation Project Managers, and internal teams • Lead customer discovery sessions to gather, clarify, and document functional and technical requirements, including segmentation structure • Serve as the main customer point of contact during onboarding • Conduct meetings and provide project updates • Create databases and segments • Complete core system configuration and implement ancillary applications based on approved requirements, solution designs, and implementation standards • Perform data mapping, cleansing, and transformation using customer data • Conduct hands-on quality assurance testing after data migration, integrations, data moves, or segmentation changes • Ensure solutions meet defined requirements before go-live • Perform other assigned duties

🎯 Requirements

• 1 year of technical/implementation project management experience, ideally focused on enterprise applications • Experience managing software integration into complex environments • Healthcare industry experience preferred • CMMS administration experience preferred • Advanced knowledge of regulatory agency standards, including NFPA and Joint Commission • Ability to work across Users, Engineering, Quality Assurance, and Product Management stakeholders • Ability to manage multiple projects simultaneously with strong attention to detail • Ability to triage and prioritize support requests across multiple projects • 4-year degree or equivalent work experience • Ability to build strong, trusted relationships with colleagues • Excellent communication, leadership, and problem-solving skills • Valid driver's license requested in application

🏖️ Benefits

• Competitive compensation package • Remote work • Travel required for the role • Equal opportunity and inclusive work environment

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