AP/AR Support Specialist

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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F.A. Davis

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1879

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

F. A. Davis is an independent, family-owned publisher headquartered in Philadelphia, founded in 1879. The company specializes in educational solutions focused on Nursing and the Health Sciences, offering a range of innovative products that support the learning and teaching processes with the help of technology. F. A. Davis provides resources such as study guides, practice questions, online tools, and comprehensive courses aimed at improving the knowledge and skills of nursing and health sciences students and professionals. They are known for their commitment to customer service and the effectiveness of their support and resources, as highlighted by feedback from educators and professionals alike.

📋 Description

• Support day-to-day Accounts Receivable and Accounts Payable operations • Apply customer payments accurately and timely • Research and reconcile unapplied cash and customer credits • Monitor assigned customer accounts and assist with collections follow-up • Process return authorizations and customer credits • Release orders, pro formas, and credit holds as appropriate • Respond to customer inquiries regarding invoices, credits, and payments • Process invoices and check requests • Maintain vendor records and banking information • Support payment processing and electronic invoice workflows • Serve as backup for AP processing and check runs • Process freight billings and fulfillment-related credits • Support ERP process improvements and testing • Assist with documentation and process updates • Provide backup support across finance operations as needed • Identify process improvement opportunities and support implementation efforts • Maintain accurate records and support effective use of Business Central and related systems

🎯 Requirements

• Proficiency in Microsoft Office, particularly Excel and Outlook • Experience working in ERP/accounting systems required • Microsoft Business Central experience preferred • Strong organizational skills and attention to detail • Ability to manage multiple priorities and meet deadlines • Strong verbal and written communication skills • Strong customer service orientation and professional problem-solving skills • Experience with accounts receivable, cash application, collections, or accounts payable preferred • High School Diploma or equivalent • High-speed internet access with at least 25 Mbps download and 5 Mbps upload • Reliable, available, accessible, and secure internet connection for working from home • Ability to attend virtual meetings, including camera-on meeting requirements

🏖️ Benefits

• Remote work • Half day Friday schedule from April through October • Generous PTO • Retirement benefits • Life and disability insurance • Comprehensive healthcare benefits • Wellness initiatives • Family benefits • Tuition and professional development reimbursement • Limited travel may be required for company/team events