
11 - 50 employees
Founded 2022
⚕️ Healthcare Insurance
🏥 Healthcare
🧘 Wellness
Healthcare Insurance • Healthcare • Wellness
FamilyWell Health is a healthcare company that specializes in providing integrated behavioral health services for pregnant and postpartum individuals. By incorporating mental health support into obstetric practices, FamilyWell aims to address the significant number of women experiencing perinatal mental health issues. The company's services are covered by insurance, allowing obstetric clinics to offer easily billable care while improving patient outcomes through timely access to mental health resources and support.
🔥 14 minutes ago
🇺🇸 United States – Remote
💵 $20 - $23 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🖥️ Administration
🚫👨🎓 No degree required
👻 Ghost score 16%
Where this job comes from
Posted on FamilyWell Health's careers page, not through a job board
First seen by Remote Rocketship 14 minutes ago

11 - 50 employees
Founded 2022
⚕️ Healthcare Insurance
🏥 Healthcare
🧘 Wellness
Healthcare Insurance • Healthcare • Wellness
FamilyWell Health is a healthcare company that specializes in providing integrated behavioral health services for pregnant and postpartum individuals. By incorporating mental health support into obstetric practices, FamilyWell aims to address the significant number of women experiencing perinatal mental health issues. The company's services are covered by insurance, allowing obstetric clinics to offer easily billable care while improving patient outcomes through timely access to mental health resources and support.
• Process incoming patient referrals and ensure timely, accurate entry into patient management systems • Collect, verify, and maintain patient demographic, insurance, and referral information • Support patient registration and onboarding processes • Identify and resolve missing or incomplete information • Coordinate with internal teams and partner practices on referral-related questions or issues • Maintain accurate, complete, and up-to-date patient records across EHR and practice management systems • Support timely exchange of clinical documentation with referring providers and partner practices • Update patient information, appointment records, and relevant documentation • Identify and resolve discrepancies in patient records • Handle documentation in accordance with HIPAA and organizational policies • Verify patient insurance eligibility and benefits • Identify insurance coverage issues and coordinate resolutions • Assist with routine billing-related administrative tasks, including applicable patient charges • Collaborate with billing and operations teams on administrative issues affecting reimbursement or patient experience • Provide day-to-day administrative support to clinical and operations teams • Monitor and manage administrative workflows • Communicate with internal team members and external partners • Identify process improvements and efficiency opportunities • Assist with reporting, data management, and operational projects • Support accurate and prompt referrals and registration, complete medical records, proactive issue resolution, reliable administrative support, secure patient information management, and efficient scalable workflows
• At least 2 years of experience in healthcare administration, with a focus on insurance eligibility and benefits verification, revenue cycle management (RCM), or related medical practice operations • Strong attention to detail and commitment to accuracy • Excellent organizational and time-management skills, with the ability to manage multiple priorities • Comfort working with electronic health records, practice management systems, and other digital tools • Strong written and verbal communication skills • Ability to work independently and collaboratively in a remote, fast-paced environment • Understanding of patient confidentiality and HIPAA requirements • A proactive, solutions-oriented mindset and willingness to learn new processes and systems • Experience in behavioral health, women's health, or a related healthcare setting preferred • Familiarity with insurance eligibility verification and medical billing processes preferred • Experience working with multiple EHR or practice management platforms preferred • Proficiency with spreadsheets, data entry, and basic reporting preferred • Experience supporting a growing healthcare organization or multi-site medical practice preferred
• Full-time W2 hourly employment • Benefits eligible • Remote work arrangement
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