National Account Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Festool USA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1925

🔧 Hardware

🏭 Manufacturing

🤝 B2B

Hardware • Manufacturing • B2B

Festool USA is the United States arm of Festool, a long-established maker of professional-grade power tools, accessories, and system solutions for trades such as woodworking, cabinetry, painting/drywall, remodeling, and construction. The company sells corded and cordless power tools (saws, sanders, routers, drills, DOMINO joiners, oscillators, planers, etc. ), dust extractors and filtration systems, consumables (abrasives, blades), storage solutions (Systainer system), and related services including sharpening, repairs, warranty registration, and dealer support. Festool USA emphasizes durable, precision tools and integrated workflows (dust management, storage, app connectivity) aimed at professionals and serious tradespeople.

📋 Description

• Own commercial performance and growth of assigned national accounts, including revenue, profitability, forecasting, relationships, and account-plan execution • Develop annual customer business plans aligned with Festool growth objectives and customer priorities • Build relationships with senior leadership and customer merchandising, purchasing, e-commerce, marketing, finance, and operations teams • Identify and quantify growth opportunities across assortment expansion, new products, e-commerce, marketplaces, campaigns, and strategic initiatives • Own customer assortment strategy, distribution expansion, assortment productivity, new product introductions, and share growth • Lead integrated account planning with Marketing and Digital teams • Develop bottom-up forecasts tied to growth opportunities, commitments, assortment changes, and product launches • Lead customer business reviews, line reviews, and strategic planning discussions • Lead commercial negotiations involving contracts, dealer programs, SPAs, assortment, terms, investments, and commitments • Translate product launches, campaigns, and commercial initiatives into customer-specific sales plans • Partner with Marketing and Digital teams to improve online visibility, conversion, digital merchandising, content, and e-commerce sales • Analyze sales, customer, market, and digital performance data to identify trends, risks, whitespace, and opportunities • Represent the customer internally through feedback, competitive intelligence, opportunities, and barriers • Coordinate internal resources and ensure account-strategy ownership and follow-through • Maintain Salesforce as the source of truth for account plans, activity, opportunities, pipeline, and forecasts • Represent Festool at customer meetings, dealer events, trade shows, line reviews, and strategic account activities • Increase Festool's share of wallet and strengthen long-term customer relationships

🎯 Requirements

• Demonstrated sales or business development experience with direct responsibility for prospecting, winning new business, and growing customer revenue • 7+ years of progressive sales, national account, or key account management experience with high-volume, complex customers • Track record of sustained revenue growth, expanded strategic customer relationships, and measurable business results • Ability to introduce new commercial approaches and challenge existing assumptions • Experience developing and executing annual account business plans, forecasts, and growth strategies • Strong commercial and financial acumen, including profitability evaluation and revenue-impact analysis • Negotiation experience covering customer programs, contracts, assortment, commercial terms, investments, and commitments • Experience influencing senior customer decision makers across multiple functions • Strong analytical skills using sales and customer data • Strong understanding of e-commerce and omnichannel retail • Experience with CRM platforms such as Salesforce • Strong presentation and communication skills; experience leading customer business reviews and strategic account discussions • Ability to lead cross-functional initiatives without direct reporting authority • Highly accountable, self-directed, and able to balance strategy with execution • Ability and willingness to travel as required (approximately 30%) • Bachelor's degree in Business, Sales, Marketing, or a related field (preferred) • Preferred: experience with national retail, dealer, distribution, or e-commerce accounts; physical retail and e-commerce businesses; assortment planning; new product introductions; promotional programs; joint business planning; dealer/distribution go-to-market models; cross-functional customer growth plans; professional tools, construction, woodworking, paint, durable goods, or related industries

🏖️ Benefits

• 2024 Best Places to Work recipient and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance and more • Comprehensive benefits package • Paid holidays following statutory and provincial laws • Generous vacation/PTO package • Continuing educational reimbursement benefits upon eligibility • Medical, dental, vision, short/long-term disability insurance • Optional life insurance • RRSP with company match up to 6% • Company-arranged paid corporate volunteer day • Competitive wages and benefits • Parental paid leave policy • Leadership training programs • Wellness initiatives • Employee-led resource groups, including Leadership Advisory Council, Festool Fun Committee, and Ladies of Festool Team • Several charitable initiatives across the U.S. and globally