Senior Director, Tech – Product Operations

🔥 4 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚡️ Product Operations

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This company has sponsored H1B visas in the past.

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fetch Rewards

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

💼 Consulting

🍽️ Food & Beverage

📦 Logistics

💰 Debt Financing on 2022-04

Consulting • Food & Beverage • Logistics

Fetch Rewards is a company that operates America's Rewards App, leveraging the power of Fetch Points to drive consumer behavior and engagement across various industries, including Consumer Packaged Goods (CPG), retail, and restaurants. By offering custom-fit marketing solutions, Fetch helps brands increase sales, improve retention, and build lifelong consumer loyalty without relying on discounts. The platform offers dynamic in-app offers based on verified shopping behavior, designed to inspire specific business outcomes and increase customer engagement. Fetch Rewards partners with major brands and retailers, providing a robust data-driven approach to enhance buying frequency and customer retention.

📋 Description

• Partner with the CTO, CPO, StratOps, Finance, People Experience, and Product & Technology leaders on annual and quarterly planning • Drive leadership inputs, resource allocation, and operating expense decisions • Run CPO/CTO leadership cadences, executive reviews, Product & Tech All-Hands, and follow-through on decisions • Maintain executive visibility into portfolio health, product outcomes, milestones, ROI, risks, and decisions • Establish frameworks balancing platform investments, maintenance, technical debt, and innovation • Intercept issues and keep CTO and CPO priorities moving forward • Lead cross-functional Product and Technology initiatives from framing through execution • Establish delegation frameworks, track executive commitments, and resolve or escalate issues • Synthesize complex product, technical, and business decisions into recommendations • Resolve cross-functional blockers across Product, Engineering, Finance, Legal, and People • Represent Product and Technology organizations in planning, board preparation, executive reviews, and strategic forums • Evaluate and embed AI tools across the product development lifecycle • Shape AI-first operating models, execution cadences, and Product-Engineering collaboration • Drive portfolio visibility, decision velocity, risk mitigation, and measurable AI productivity

🎯 Requirements

• 12+ years of experience across technology strategy, BizOps, product/technology leadership, or management consulting in high-growth tech scale-ups • Deep familiarity with software engineering, AI/ML, cloud infrastructure, and platform architecture • Track record of acting as a force multiplier for executive leaders and structuring accountability frameworks • Demonstrated success designing portfolio reviews, capital/resource allocation models, and operating cadences connected to business KPIs • Exceptional executive presence and communication skills • Ability to align Product, Finance, Legal, and People stakeholders and drive execution without formal authority • Product and technology leadership experience • Ability to engage credibly with VPs, Principal Engineers, and Product leaders on complex investment trade-offs

🏖️ Benefits

• Equity: Full-time employees receive equity in Fetch • 401(k) matching dollar for dollar, up to 4% of eligible pay • Comprehensive medical, dental, and vision plans, including pet coverage • $10,000 per year in continuing education reimbursement • Employee Resource Groups and Inclusion Council participation • Flexible PTO • 9 paid holidays • Year-end week-long break • 14 weeks of fully paid parental leave • 6 additional weeks of paid childbirth recovery leave for birthing parents • Flexible return-to-work schedule • One-time $2,000 Calvin Care Cash incentive for employees welcoming new family members • Flexible work environment • Hardware and software provided for home working

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