
201 - 500 employees
Founded 2016
📦 Logistics
💼 Consulting
🏨 Hospitality
Logistics • Consulting • Hospitality
Fetch 📦 is a provider of resident amenities for multifamily communities, offering package management (offsite receipt and doorstep delivery), nightly valet trash collection, fully stocked on-site markets, and on-demand offsite storage with pickup and delivery. Fetch partners with property owners, managers, and developers to reduce staff workload, improve resident experience, and generate new revenue streams across hundreds of apartment communities nationwide.
🔥 5 minutes ago
Where this job comes from
Posted on Fetch 📦's careers page, not through a job board
First seen by Remote Rocketship 5 minutes ago

201 - 500 employees
Founded 2016
📦 Logistics
💼 Consulting
🏨 Hospitality
Logistics • Consulting • Hospitality
Fetch 📦 is a provider of resident amenities for multifamily communities, offering package management (offsite receipt and doorstep delivery), nightly valet trash collection, fully stocked on-site markets, and on-demand offsite storage with pickup and delivery. Fetch partners with property owners, managers, and developers to reduce staff workload, improve resident experience, and generate new revenue streams across hundreds of apartment communities nationwide.
• Deliver consistent service across assigned markets by maintaining coverage, monitoring execution, resolving service failures, and verifying corrective work • Build and develop reliable teams by partnering with recruiting, hiring service valets, coaching Area Supervisors and Field Support Associates, and addressing performance gaps • Build staffing plans accounting for turnover, absences, and growth • Protect safety and service quality through audits, route evidence, and field observations • Assign corrective actions and confirm their effectiveness • Plan labor, manage overtime and contingency costs, and complete accurate time approvals and employee documentation by deadlines • Keep field teams, Trash Support, and Client Success informed • Raise problems early, establish owners and deadlines, and confirm handoffs • Interpret operational trends, improve workflows, and partner on launches, training, and technology
• Three to five years in field operations, hospitality, service, logistics, or facilities • Bachelor’s degree preferred, or three or more years of apartment valet trash experience • Ability to solve problems, prioritize competing demands, and deliver results in a fast-paced environment • Ability to learn software quickly, interpret operational trends, and use data to make informed decisions • Ability to manage details, meet commitments, and communicate clearly in writing and conversation • Ability to build productive partnerships and keep the customer experience in view • Ability to develop and maintain a healthy, reliable staffing model • Full-time, salaried leadership availability, typically Sunday–Thursday, 2–10 p.m., with adjustments for operational needs and assigned market time zones • Ability to actively oversee markets outside the home base • Valid driver’s license and comfort traveling within the primary market • Ability to travel outside the primary market for up to 20% of the year • Ability to lift and carry up to 70 pounds, walk up to 2.5 miles, stand for up to three hours, and work in varying weather conditions, with or without reasonable accommodation
• Competitive Compensation • Medical, Dental, and Vision coverage for you and your family • 401(k) • AD&D coverage • Short-Term Disability coverage • Long-Term Disability coverage • Unlimited PTO
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