Fig Security
11 - 50 employees
Founded 2025
🔒 Cybersecurity
☁️ SaaS
🤝 B2B
🔥 Funding within the last year
💰 $38M Series A on 2026-03
Cybersecurity • SaaS • B2B
Fig Security is a cybersecurity company that provides Security Operations Resilience for Security Operations Centers (SOCs). Its platform detects and prevents both unplanned drift and risky planned changes that silently break detection rules and automations, helping SecOps teams maintain reliable alerts and avoid lengthy troubleshooting and data plumbing. Fig positions itself as a B2B/SaaS solution that automagically ensures SOCs withstand change and offers demos for prospective customers.
Founding Customer Success Manager
🔥 14 hours ago
Where this job comes from
Posted on Fig Security's careers page, not through a job board
First seen by Remote Rocketship 14 hours ago
Still open on Fig Security's site. Checked 8 minutes ago.
Fig Security
11 - 50 employees
Founded 2025
🔒 Cybersecurity
☁️ SaaS
🤝 B2B
🔥 Funding within the last year
💰 $38M Series A on 2026-03
Cybersecurity • SaaS • B2B
Fig Security is a cybersecurity company that provides Security Operations Resilience for Security Operations Centers (SOCs). Its platform detects and prevents both unplanned drift and risky planned changes that silently break detection rules and automations, helping SecOps teams maintain reliable alerts and avoid lengthy troubleshooting and data plumbing. Fig positions itself as a B2B/SaaS solution that automagically ensures SOCs withstand change and offers demos for prospective customers.
📋 Description
• Onboard new customers from install to full integration into their engineering workflows • Own the relationship as the main contact for SecOps teams on assigned accounts • Identify opportunities to solve more when customers are happy and nurture relationships when they are not • Build Customer Success processes for onboarding, health checks, business reviews and renewals • Turn customer feedback into specific requests for Product and R&D
🎯 Requirements
• 5+ years in a customer-facing role at a SecOps vendor, such as SIEM, SOAR, XDR or MDR • Understand SecOps day-to-day, tech stack, pains, initiatives and their solutions landscape (products and services) • Track record of setting up Customer Success processes from scratch, not only running existing ones • Already use AI tools to do the job and can demonstrate how • Understand client needs and either help fulfill them with existing capabilities or convey them to the product team
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