Senior Site Reliability Engineer

🕒 August 7

🏄 California, Illinois, +2 more states – Remote

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💵 $190k - $230k / year

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

🦅 H1B Visa Sponsor

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👻 Ghost score 18%

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Logo of Filevine

Filevine

201 - 500 employees

☁️ SaaS

⚖️ Legal

🤖 Artificial Intelligence

💰 $108M Series D on 2022-04

SaaS • Legal • Artificial Intelligence

Filevine is a comprehensive legal technology platform that offers a wide range of services tailored to law firms and legal practitioners. The platform provides solutions for case management, document management, and contract management, as well as lead management and business analytics. Utilizing advanced AI technologies, Filevine enhances the legal workflow with tools such as DemandsAI, ImmigrationAI, and FilevineAI to automate tasks and improve productivity. It integrates seamlessly with popular tools like QuickBooks and Gmail, ensuring a complete legal tech stack. Filevine also offers eSignature capabilities, time and billing features, and a client portal to facilitate communication. The platform is utilized by various types of law practices, including personal injury, family law, mass torts, and more, and is recognized for its robust security standards and compliance certifications such as SOC 2 Type II and HIPAA.

📋 Description

• Design and improve monitoring, logging, tracing, dashboards, and SLI/SLOs for production visibility • Build internal tools and delivery pipelines to boost efficiency, eliminate toil, and ensure reliable deployments • Drive continuous improvements in system performance, scalability, and security to mitigate customer impact • Lead production incident response from triage to resolution, turning lessons into durable runbooks and preventatives • Guide major technical initiatives, align cross-team engineering efforts, and manage technical risks • Elevate SRE team capability through design reviews, paired problem-solving, and incident post-mortems • Join the on-call rotation while leading capacity planning and disaster recovery readiness • Leverage operational AI/ML tools to forecast capacity risks, detect patterns, and automate system health • Embed with a cross-functional team responsible for portions of Filevine’s systems • Build and maintain autonomous systems capable of internet scale

🎯 Requirements

• 8+ years in software/platform engineering or DevOps, including 5+ years dedicated to Site Reliability Engineering • Expertise in cloud platforms (AWS), Kubernetes, IaC, and full-stack observability (tracing, logging, SLI/SLOs) • Experience with Grafana, Datadog, and NewRelic • Proficient in Python, Go, or Bash • Proven track record in root cause analysis, high-severity incident response, and long-term reliability engineering • Strong communication skills with a history of mentoring engineers, leading cross-functional projects, and setting technical strategy • Hands-on experience using AI/ML on telemetry data to predict capacity risks, spot anomalies, and optimize system workflows

🏖️ Benefits

• Paid time off policy • Medical, Dental, & Vision Insurance (for full-time employees) • Maternity & paternity leave (for full-time employees) • Short & long-term disability • Top-of-the-line company swag • Opportunity to learn from a dedicated leadership team

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