Team Lead, Internship Program

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finalsite

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

📚 Education

☁️ SaaS

🤝 B2B

💰 Debt financing on 2014-12

Education • SaaS • B2B

Finalsite is a provider of web and communications technology for K–12 and higher education institutions. Finalsite offers an education-focused CMS and website design (Composer), AI chatbot tools, mass notifications and messaging, mobile apps, enrollment and admissions management, and marketing services aimed at helping schools build community, improve communications, and grow enrollment. The company serves school districts, independent schools, international schools, charter schools, and faith-based schools and notes it has been trusted by schools for more than 25 years.

📋 Description

• Provide day-to-day leadership, coaching, mentorship, and performance management for the Professional Services internship team • Manage intern workloads, schedules, priorities, and project assignments • Lead onboarding and ongoing training, including interns' skills and proficiency within Finalsite Composer • Establish expectations and provide regular feedback on quality, productivity, professionalism, and development • Identify strengths and development opportunities and prepare high-performing interns for potential future opportunities • Foster a collaborative environment that provides interns with meaningful professional experience while delivering business value • Oversee intern work within Finalsite Composer for accuracy, quality, consistency, and adherence to standards • Coordinate and prioritize incoming work from Professional Services teams • Match projects and assignments with intern skills, experience, capacity, and development goals • Monitor project progress, address blockers, and ensure deadlines and service expectations are met • Establish and maintain quality assurance processes • Serve as the primary escalation point for questions or issues related to intern assignments and deliverables • Partner with Professional Services leaders to identify new internship program opportunities • Develop scalable workflows for requesting, assigning, tracking, reviewing, and completing work • Expand the program beyond Virtual Webmaster and Content Migration to additional Professional Services teams and offerings • Identify opportunities to leverage AI and automation to improve workflows and scale service delivery • Monitor team capacity and program demand to identify staffing, training, and resource needs • Track program performance and communicate outcomes, capacity, opportunities, and challenges to Professional Services leadership • Partner with HR and internal stakeholders on intern recruitment, onboarding, and program administration

🎯 Requirements

• 3–5 years of professional experience in web services, project management, team leadership, training, or a related field • Strong working knowledge of Finalsite Composer or similar content management systems (CMS), with experience completing or overseeing website content work within these platforms • Demonstrated experience mentoring, coaching, training, or developing others • Strong project and workload management skills with the ability to coordinate multiple assignments, priorities, and deadlines • Strong attention to detail with the ability to establish and maintain quality standards • Comfortable adopting emerging technologies, including AI-powered tools, to improve workflows, productivity, and service delivery • Strong written and verbal communication skills with the ability to collaborate across teams and levels of the organization • Ability to balance employee development with business needs and operational priorities • Comfortable working with project management, ticketing, and collaboration tools such as Jira, Slack, and Zoom • Experience working within Professional Services, web services, education technology, or another client-focused service organization is preferred • Permanent United States residency required; current and continued residency in the United States is required to obtain and retain employment

🏖️ Benefits

• Competitive benefits • Professional development opportunities • Collaborative culture built on partnership and purpose • 100% fully remote employment opportunity • Opportunity to grow your career • Equal employment opportunity and reasonable accommodation for qualified individuals with disabilities or special needs