Senior Engagement Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $135k - $158.9k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Aviatrix

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

📚 Education

Fintech • Education • Cloud

Aviatrix is dedicated to advancing the practice of FinOps, which focuses on financial management in cloud operations. Through a robust community of professionals, the FinOps Foundation offers training, certification, and resources to enhance the skills and credibility of individuals in cloud finance and technology roles. Their mission includes providing essential frameworks, best practices, and networking opportunities to maximize business value from cloud investments.

📋 Description

• Lead concurrent customer engagements from discovery and success criteria through design, deployment and customer acceptance • Run onboarding engagements for new customers and adoption and expansion engagements for existing customers • Remove blockers and support renewals and growth • Set goals and exit criteria with customers at kickoff and hold the team accountable • Lead executive reviews connecting delivered work to business outcomes • Facilitate technical workshops and design sessions, identify drift and drive decisions to owners • Translate technical tradeoffs into business terms for executives and executive priorities into direction for technical teams • Manage scope against contract, reset expectations and lead escalations through resolution • Coach and mentor delivery team members and improve delivery practices • Use AI tools daily to draft reports, prepare customer sessions and streamline delivery work • Deliver customer value quickly, meet kickoff goals, deliver within budget and build executive relationships that drive satisfaction and growth

🎯 Requirements

• 8+ years in technical program management, consulting delivery, TAM or technical consulting; 6+ years with a Master’s degree, or equivalent experience • Background leading cloud or network infrastructure programs in a customer-facing professional services role • Working knowledge of at least two major public cloud platforms (AWS, Azure, GCP) • Solid grasp of cloud networking and security concepts • Track record of leading escalations and managing expectations with executive stakeholders • Strong written, verbal and executive presentation skills • Success working remotely in a fast-paced, ambiguous environment • Hands-on experience using AI tools, with examples to discuss • Willingness to earn company product and cloud certifications after joining • Experience with a cloud networking or security platform (nice to have) • Cloud networking or security specialty certification (nice to have) • Agile, Scrum or PMP certification (nice to have) • Experience with professional services and project management tools (nice to have)

🏖️ Benefits

• 100% of employee premiums and 88% of dependent premiums for medical, dental and vision coverage • 401(k) match • Short- and long-term disability insurance • Life/AD&D insurance • $1,000/year education reimbursement • Flexible vacation policy • Equity • Bonus eligibility • Pension (outside the US, subject to regional variations) • Private medical for employee and dependents (outside the US, subject to regional variations) • Generous holiday allowance (outside the US, subject to regional variations) • Life assurance (outside the US, subject to regional variations) • Long-term disability (outside the US, subject to regional variations) • Annual wellbeing stipend (outside the US, subject to regional variations)

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