
201 - 500 employees
Founded 2016
☁️ SaaS
🏛️ Government
🤝 B2B
💰 $355M Private Equity Round - First Due on 2025-08
SaaS • Government • B2B
First Due is a software company that provides cloud-based pre-incident planning, mapping, and situational awareness tools for fire departments, EMS, and other emergency responders. Its platform centralizes building data, hydrant locations, risk assessments, and operational details and integrates with dispatch/CAD systems to improve incident response, resource allocation, and community risk reduction. First Due sells its platform as a subscription/service to public-safety agencies and municipal governments.
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201 - 500 employees
Founded 2016
☁️ SaaS
🏛️ Government
🤝 B2B
💰 $355M Private Equity Round - First Due on 2025-08
SaaS • Government • B2B
First Due is a software company that provides cloud-based pre-incident planning, mapping, and situational awareness tools for fire departments, EMS, and other emergency responders. Its platform centralizes building data, hydrant locations, risk assessments, and operational details and integrates with dispatch/CAD systems to improve incident response, resource allocation, and community risk reduction. First Due sells its platform as a subscription/service to public-safety agencies and municipal governments.
• Lead and scale First Due’s engineering organization. • Develop engineering leaders and teams and foster a high-performance culture. • Define technical and operational strategy and drive delivery excellence. • Understand First Due products and customer usage and optimize individual team delivery with broader PDLC stakeholders. • Hire, lead, mentor, and develop Engineering Managers and technical leaders. • Build the engineering organization through hiring, succession planning, talent development, and organizational design. • Establish performance expectations and provide coaching, feedback, and career development. • Promote engagement, collaboration, inclusion, and continuous learning. • Own engineering execution and delivery against company objectives, product roadmaps, and strategic initiatives. • Partner with Product and Design leadership on priorities, staffing plans, and timelines. • Drive predictable delivery through planning, resource allocation, estimation, and prioritization. • Monitor engineering metrics and delivery performance to improve velocity, quality, and operational efficiency. • Define and evolve technical strategy, architecture, scalability, security, and platform reliability. • Lead major architectural decisions, technical investments, and platform modernization. • Maintain standards for software quality, maintainability, performance, and security. • Establish and improve engineering processes, development standards, testing practices, CI/CD pipelines, and release management. • Oversee production operations, incident management, root cause analysis, and service reliability. • Ensure monitoring, observability, support processes, and on-call coverage. • Partner with Security, Infrastructure, Product, Customer Success, Sales, Operations, and executive leadership. • Evaluate third-party spending, tools, processes, and license renewals. • Communicate engineering strategy, risks, priorities, and progress to senior leadership and stakeholders. • Advocate for customer needs and measurable customer value. • Report to the SVP, Engineering.
• 10+ years of software engineering experience, including significant experience leading and scaling engineering teams. • 5+ years of engineering management experience, including experience managing Engineering Managers or multiple engineering teams. • Proven success leading software delivery within a SaaS, cloud-based, or technology-driven organization. • Strong understanding of software architecture, system design, scalability, reliability, security, and modern engineering practices. • Experience building, developing, and retaining high-performing engineering organizations. • Demonstrated ability to drive organizational change, process improvement, and operational excellence. • Strong experience managing cross-functional relationships and influencing decision-making across multiple stakeholder groups. • Experience overseeing distributed or remote teams across multiple geographic locations and time zones. • Strong business acumen with the ability to align technical investments to company objectives and customer outcomes. • Exceptional communication, leadership, and problem-solving skills. • Preferred: Experience leading engineering organizations in a high-growth SaaS environment. • Preferred: Experience supporting mission-critical, customer-facing applications and services. • Preferred: Familiarity with cloud-native architectures, DevOps practices, observability platforms, and modern software development methodologies. • Preferred: Experience with modern AI-driven Software Development best practices. • Preferred: Experience scaling teams through periods of rapid growth and organizational change. • Preferred: Exposure to mobile, web, platform, infrastructure, and data engineering organizations. • Preferred: Experience partnering with executive leadership on annual planning, budgeting, and strategic initiatives. • Must be authorized to work for any US employer in the United States. • Unable to require or transition employment visa sponsorship. • Successful completion of a criminal background check.
• Bonus • Medical coverage • Dental coverage • Vision coverage • FSA/HSA • 401(k) • Flexible PTO • Fully remote workplace • Technology stipend • Opportunities for advancement • Other benefits and perks • Minimal travel expectations • Reasonable accommodation during employment and the interview process
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