Bilingual Inside Sales Associate

🔥 15 hours ago

🍂 Massachusetts – Remote

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💵 $40k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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🗣️🇪🇸 Spanish Required

🗣️🇧🇷🇵🇹 Portuguese Required

Apply Now
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Logo of First Help Financial

First Help Financial

51 - 200 employees

🚘 Automotive

💼 Consulting

📦 Logistics

Automotive • Consulting • Logistics

First Help Financial is an innovative and fast-growing auto finance company that has been serving customers with limited access to financial services for over a decade. The company focuses on providing fairly priced auto loans to consumers who are typically overlooked or mispriced by traditional financial institutions. Dedicated to a mission-driven approach, First Help Financial values culture, diversity, collaboration, and impeccable customer service, working closely with communities to support financial success and understanding. They offer multilingual customer support from application to payoff, ensuring a partnership for customer financial success.

📋 Description

• Follow up with dealers on all eligible applications after approval • Negotiate with dealerships to maximize FHF’s win rate for approved applications • Serve as the dealer’s single point of contact for communication with internal FHF teams • Monitor dealer behavior and identify red flags for dealer risk • Travel to dealerships based on assigned market needs • Support the Outside Sales team with dealer-related initiatives to increase volume • Support Servicing and Collections with dealer complaints and conflicts • Manage open applications to ensure timely dealer follow-ups • Manage dealer communication across internal FHF stakeholders • Help Underwriting and Inside Sales with loan originations and dealer relationships • Work with the Funding Department to collect documents and get loans booked • Help the team meet monthly and quarterly origination goals

🎯 Requirements

• Demonstrated historical career stability • BA/BS degree required and/or equivalent work experience • 1 year of previous sales or banking experience • Bilingual (English/Spanish or English/Portuguese) • Excellent communication skills • Ability to multitask and work self-reliantly • Proficient knowledge of Excel and Outlook • Must be located within the United States • Must work Tuesday–Saturday, 3:00pm–11:30pm EST; CST/PST time zones only • Travel required to dealerships based on assigned market needs

🏖️ Benefits

• Generous salaries • Competitive health and welfare benefits • Paid vacation • 401(k) match • Tuition reimbursement • Quarterly social outings • Monthly lunches • Robust employee recognition program • Training development program • Healthy work-life balance • Career growth opportunities • Career planning and development investment • Interview accommodations for people with special needs

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