Business Systems Analyst

🔥 0 minutes ago

🌵 Arizona, California, +7 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🥔 Idaho – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $73.9k - $98.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Support the accuracy, reliability, maintenance, and enhancement of business-rule-driven calculator solutions • Identify business system requirements and application solutions for specific business needs • Serve as primary business analyst contact for stakeholders regarding assigned calculator solutions • Gather, analyze, document, and validate customer, business, and compliance requirements • Evaluate requests as defects, configuration changes, training needs, process issues, or product enhancements • Help product teams assess enhancement value, risks, and priorities • Maintain the calculator enhancement backlog, including status, ownership, dependencies, decisions, and next steps • Track enhancement requests, defects, and support issues through resolution and communicate with product teams • Support change-control processes, including review, approval, testing, documentation, and communication • Partner with compliance and subject matter experts on policies, regulations, reviews, audits, control testing, and supporting documentation • Coordinate validation of calculation rules, configurations, disclosures, fees, rates, and related content • Write and maintain functional documentation, business rules, process maps, procedures, reference materials, decision logs, and change histories • Provide training and support directly to customers • Investigate reported issues, reproduce problems when possible, and coordinate resolution with appropriate teams • Perform other duties as assigned

🎯 Requirements

• BS Degree in business, information systems, finance, real estate, or a related field, or equivalent work experience • 2–4 years of directly related experience in business analysis, product operations, application support, product management support, compliance support, or a related role • Strong analytical and problem-solving skills, including the ability to investigate issues and identify root causes • Strong organizational skills and ability to manage multiple issues, enhancements, deadlines, and stakeholder expectations • Ability to work independently, exercise sound judgment, and escalate risks appropriately • High attention to detail and commitment to accuracy • Knowledge of general business environment/operation and cost benefit awareness • Working knowledge of standard features/functions of one or more applications to field, analyze, and resolve customer issues/problems • Good written and oral communication skills; ability to explain complex information to technical and nontechnical audiences • Ability to translate business needs into user stories, functional requirements, business rules, acceptance criteria, and process documentation • Basic understanding of data analysis and/or relational databases • Basic understanding of system integrations and supporting technologies • Standard Microsoft Office skills • Required duties outside normal work hours based on business needs

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment