Senior Client Implementation Specialist

🔥 12 hours ago

🌽 Illinois, Kentucky, +3 more states – Remote

🌽 Illinois – Remote 🐎 Kentucky – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote 🧀 Wisconsin – Remote

💵 $73.9k - $98.5k / year

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Provide support to proactively identify, support, and address client needs • Act as the team’s resource and subject matter expert when needed • Identify client implementation needs and develop configurations supporting business and client processes • Develop and deliver training and education to clients • Conduct online meetings and conference calls to orient clients, present functionality, deliver training, and address concerns • Support pre-sales product demonstrations, project scoping, and proposal development • Document and organize SOPs, process workflows, and statistical data • Prepare and deliver presentations, gather information, create materials, present findings, and lead discussions • Identify trends, share customer insights, and recommend solutions to management

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • 5+ years of related experience • Strong analytical skills to determine root cause of problems and apply creative and effective solutions • Ability to analyze a situation, interview, formulate questions, and probe for deeper knowledge/understanding • Strong customer service skills • Data management skills to analyze data and provide recommendations on findings • Knowledge of general business, production, and/or operation environment and general cost benefit awareness • Strong written and oral communication skills to define parameters to meet business requirements and create documents defining build requirements • Presentation skills • Proficient in Microsoft Word, Excel and PowerPoint

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive, people-first workplace culture • Equal opportunity employment