Implementation Specialist – AI GTM Platform

Job not on LinkedIn

🔥 1 minute ago

🌐 United States, Canada – Remote

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💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Distill

Distill

1 - 10 employees

📣 Marketing

🤝 B2B

💼 Consulting

Marketing • B2B • Consulting

Distill is a design services company that focuses on helping entrepreneurs and startups address business challenges through effective design solutions. They specialize in various aspects of design, including experience design, branding, interaction design, and service design.

📋 Description

• Own customer implementations from kickoff to successful launch • Learn each customer's business and configure Distill around their goals • Build customer workflows, target audiences, and search configurations • Guide customers through onboarding, training, and adoption • Identify blockers and proactively drive implementations forward • Create playbooks, templates, and best practices that improve every future implementation • Partner closely with Product and Engineering to turn customer feedback into product improvements • Help transform manual implementation work into scalable product capabilities

🎯 Requirements

• 3+ years in Implementation, Solutions Consulting, Customer Success, Technical Account Management, or a similar customer-facing role • Experience onboarding SaaS customers from kickoff through go-live • Strong project management and organizational skills • Comfortable working directly with customers and cross-functional teams • Curious, analytical, and excited to solve ambiguous problems • Comfortable learning AI products and adopting new technologies quickly • Excellent written and verbal communication skills • Thrives in early-stage startup environments where you'll build processes—not just follow them

🏖️ Benefits

• Equity • Remote-first culture • High degree of autonomy and trust

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