Implementation Manager

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $66k - $87k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Movable Ink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📣 Marketing

✈️ Travel

🏨 Hospitality

💰 $55M Series D on 2022-04

Marketing • Travel • Hospitality

Movable Ink is a leader in personalized marketing, utilizing AI and automation to deliver tailored content to customers across various touchpoints, such as email and mobile. Their solutions, including the Movable Ink Studio and Da Vinci, empower retail, financial services, media organizations, and travel & hospitality sectors by transforming data into unique customer experiences in real-time. The company collaborates with a vast network of strategic partners, enhancing existing marketing technologies to achieve remarkable revenue and customer engagement. Movable Ink's expertise is endorsed by studies, such as the Forrester Consulting Total Economic Impact™ study, highlighting significant financial benefits for users. Through their innovative use of AI, Movable Ink drives next-level personalization and marketing performance.

📋 Description

• Serve as the day-to-day point person and Project Manager for launching new clients • Communicate and collaborate with clients and internal teams throughout implementations • Hold regularly scheduled calls with clients and internal teams to meet deadlines • Understand clients' business, program goals, and objectives • Implement varied use cases to ensure Movable Ink software drives measurable and scalable value • Build strong rapport and trusted relationships with new clients • Perform platform training and evangelize best practices and suggested product implementation • Overcome common objections and questions to move launches forward • Lead and collaborate on custom technical solutions with solutions developers, engineers, architects, and product owners • Build excitement about client success and achieve goals and KPIs • Configure and thoroughly QA campaigns ahead of launches • Partner with sales and architects to retain clients and upsell accounts

🎯 Requirements

• 2+ years of account, project, or implementation management experience required • Direct experience working with enterprise mobile or email service providers, including Attentive, Airship, Bird, Sinch, Vibes, Salesforce Marketing Cloud, Oracle Responsys, Adobe Campaign, Adobe Journey Optimizer, Braze, Epsilon, Cordial, Cheetah Digital, Bloomreach, Zeta, and Iterable • Strong understanding of the mobile & email marketing space and strategies • Ability to multitask, prioritize, and manage time efficiently • Good communication skills and ability to synthesize complex topics for multiple audiences • Understanding of technologies underpinning the modern web, including HTML, JavaScript, and APIs • Strong troubleshooting and problem-solving skills • Attention to detail and strong commitment to quality • Strong technical affinity and ability to quickly learn and use new technologies

🏖️ Benefits

• Full range of medical, financial, and/or other benefits • Additional bonus may be included depending on the position ultimately offered