Senior Customer Account Specialist

🔥 1 hour ago

🏄 California, Nevada, +2 more states – Remote

🏄 California – Remote 🎰 Nevada – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $64.3k - $85.7k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Establish, build, and maintain mutually beneficial relationships with assigned Trust Accounting clients • Provide full-service reconciliation from routine first-tier to complex second-tier issues • Support escrow and title partners with complex customer issues • Compare escrow accounting records, including ledgers and bank statements • Identify inconsistencies and errors between financial sources • Investigate discrepancies and work with clients to resolve them • Maintain the integrity and accuracy of financial data • Analyze customer needs, identify problems, research issues, and recommend solutions

🎯 Requirements

• Bachelor's degree or equivalent combination of education and experience • 5-7 years of directly relevant reconciliation, accounting, or audit work experience • Mortgage or title insurance industry experience preferred • Proficient in Microsoft Word, Outlook, and Excel • Ability to learn custom applications • Excellent verbal and written communication skills • Strong analytical skills and attention to detail • Knowledge of accounting principles • Experience with financial software • Ability to work independently and collaboratively

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive, people-first workplace culture • Equal opportunity employment