Customer Education Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Jonas Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Jonas Software is a prominent acquirer of vertical market software companies, with a rich history of over 20 years. The company focuses on mission-critical software solutions across various industries, aiming to provide business tools and a network for growth. Jonas Software operates under a decentralized structure, allowing acquired companies to maintain their autonomy while tapping into Jonas's extensive experience and best practices. They adhere to a 'buy & hold forever' strategy, ensuring long-term stability and a permanent home for acquired businesses. With more than 130 successful acquisitions under its belt and being part of Constellation Software, Jonas Software emphasizes preserving the legacy and culture of the companies it acquires, fostering a culture of sharing and leveraging expertise in vertical market software.

📋 Description

• Execute training plans and develop training materials • Schedule classes with firms and provide software instruction to employees • Review results and trainee feedback to improve materials and classes • Identify and assist with additional training and software improvement opportunities • Meet with management personnel and software users to understand organizational needs and tailor training agendas • Provide remote learning courses to firms globally • Conduct onsite/in-person training and consulting for US and Canadian firms • Accompany colleagues to trade shows, user groups, and networking events • Assist firms with best-practice solutions and custom consulting projects • Design and present product webinars • Help evolve new training practices and solutions to support customer success • Serve as a key training resource for internal MiniSoft colleagues • Provide online training, customer support, trip preparation, and follow-up from a home office

🎯 Requirements

• Bachelor’s degree or prior professional experience preferred • Strong verbal and written communication skills • Engaging presentation skills and style • Experience teaching or delivering training to diverse audiences • Ability to flexibly generate and execute training agendas • Ability to self-manage and perform responsibly in a remote environment • Working knowledge of Microsoft Office products • Customer service oriented mindset • General knowledge of web-based conferencing platforms (e.g., Webex, Zoom) strongly preferred • Educational content creation experience strongly preferred • Ability to travel, including occasional international travel and potentially up to 80% travel during peak periods

🏖️ Benefits

• Remote work from a home office • Travel opportunities • Web-based training environment • Regular full-time schedule of 40 hours per week