Title Coordinator

🔥 20 hours ago

🌵 Arizona, California, +6 more states – Remote

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💵 $20 - $29 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of First American

First American

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Organize large commercial transactions in a fast-paced production environment • Establish and monitor delivery timelines for large commercial multi-site transactions • Proactively communicate risks, delays, and escalations • Respond to and support First American Title NCS offices with title requests and queries through email, phone, and the customer service platform • Represent Back Office production teams as a point of contact for internal clients and partners • Serve as a subject matter expert for back-office title production relating to multiple-property transactions • Draft procedures, policies, and training materials as needed • Direct and instruct teams in strategic global locations • Ensure established procedures are followed and implement new procedures as needed • Promote continuous-improvement initiatives to enhance efficiency and reduce costs • Track KPI reports with the Production Supervisor and Operations Manager • Anticipate and correct trends that could compromise team targets

🎯 Requirements

• 2+ years of experience/knowledge in the Real Estate Industry • 2+ years in a Customer Service role • Ability to independently prioritize competing demands, manage deadlines, and communicate when support or escalation is needed • Experience mentoring and training • Strong attention to detail • Ability to work effectively in a multi-disciplined and fast-paced team environment • Superior analytical and problem-solving skills • Positive and helpful outlook toward high-demanding customers • Excellent interpersonal and communication skills • Proven ability to drive results • Advanced proficiency and experience using Microsoft Office, including Excel, Access, PowerPoint, and Word • Good judgment • Salesforce experience is a plus

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment

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