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IT Quality Assurance Analyst II

🔥 53 minutes ago

🌵 Arizona, North Carolina, +1 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź”§ QA Engineer (Quality Assurance)

Where this job comes from

Posted on First Citizens Bank's careers page, not through a job board

First seen by Remote Rocketship 53 minutes ago

Still open on First Citizens Bank's site. Checked 5 minutes ago.

Logo of First Citizens Bank

First Citizens Bank

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

đź’° Post-IPO Debt on 2021-05

Healthcare • Manufacturing • Logistics

First Citizens Bank is a comprehensive financial institution offering a wide range of services to individuals, families, businesses, and nonprofits. Their offerings include personal and commercial banking services, loans, mortgages, investment solutions, and insurance products. Known for their commitment to customer service and financial expertise, the bank serves a variety of sectors including agribusiness, healthcare, and manufacturing, ensuring tailored financial solutions for their clients.

đź“‹ Description

• Develop, maintain, and execute test plans, test cases, test scripts, and testing strategies • Perform functional, integration, regression, user acceptance, and manual testing • Document, track, and retest defects • Participate in defect triage meetings and project status reviews • Evaluate test environments and test data requirements • Validate compliance with testing standards, methodologies, and best practices • Partner with project managers, business analysts, developers, and stakeholders on testing timelines, schedules, and resource plans • Coordinate testing across multiple teams and projects • Assist with project-level QA strategies and enterprise testing standards • Facilitate test meetings and defect reviews when necessary • Analyze testing data to identify trends, quality gaps, and improvement opportunities • Monitor testing metrics and KPIs and provide status updates • Prepare and communicate test execution summaries, defect reports, risk assessments, and quality findings • Identify and assess risks associated with system changes, business processes, and technology implementations • Contribute to risk mitigation through testing and quality validation • Recommend testing and process improvements • Support root cause analysis and lessons learned • Guide and mentor junior QA analysts and testing team members • Lead testing-related meetings, walkthroughs, and knowledge-sharing sessions • Serve as a subject matter resource for testing methodologies, defect management, and QA processes

🎯 Requirements

• Bachelor's Degree and 4 years' experience OR High School Diploma or GED/Equivalent and 8 years' experience in Quality Assurance experience in a Financial Services organization • Experience creating and executing comprehensive test plans, test cases, and test scripts • Knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) methodologies • Experience with defect tracking and test management tools • Strong analytical, problem-solving, and troubleshooting skills • Experience analyzing business requirements and translating them into test scenarios • Ability to identify risks, trends, and quality concerns and communicate findings effectively • Strong verbal, written, and interpersonal communication skills • Ability to manage multiple priorities and meet project deadlines in a fast-paced environment • Experience facilitating defect review meetings and collaborating with cross-functional teams • Preferred: 5+ years of Quality Assurance experience within Banking, Financial Services, Payments, Lending, or Treasury Management environments • Preferred: Experience testing APIs, web services, and system integrations • Preferred: Experience with test automation tools such as Selenium, UFT, Playwright, or similar technologies • Preferred: Knowledge of Agile, Scrum, and DevOps methodologies • Preferred: Experience with SQL and database validation testing • Preferred: Experience using Azure DevOps, Jira, HP ALM, qTest, TestRail, or similar test management platforms • Preferred: Understanding of ACH, wire transfer, online banking, digital banking, or other financial services applications • Preferred: Experience in data validation, large-scale system implementations, and end-to-end integration testing • Preferred: Professional certifications such as CSQA, ISTQB, or other quality assurance certifications • Preferred: Proven ability to lead testing efforts across multiple concurrent projects and mentor junior QA professionals • Preferred: ASQ certification(s) or equivalent quality-related certification

🏖️ Benefits

• Competitive, thoughtfully designed benefits program • Benefits information available at https://jobs.firstcitizens.com/benefits

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