Consumer Loans Operations Coordinator

🔥 0 minutes ago

🐎 Kentucky, Ohio, +2 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on First Merchants Corporation's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of First Merchants Corporation

First Merchants Corporation

1001 - 5000 employees

Founded 1893

🛡️ Insurance

💼 Consulting

🏦 Banking

Insurance • Consulting • Banking

<First Merchants Corporation> First Merchants Corporation is a regional bank holding company providing consumer, small business, commercial and private wealth banking services. It offers deposit accounts, lending (mortgages, home equity, vehicle, commercial and SBA loans), treasury and liquidity management, merchant services, retirement and investment management, and online/mobile banking. The company emphasizes community support, financial wellness education, and local branch service, and is FDIC-insured and an Equal Housing Lender.

📋 Description

• Coordinate the development, implementation, and post-launch support of approved new products, including related processes and procedures, aligned with applicable policy, risk appetite, and established controls • Develop and deliver standardized management reporting on new product implementations, including deployment status, identified issues, and follow-up activities • Monitor post-launch loan production and operational performance to identify issues, trends, and opportunities for process or procedural adjustments • Coordinate onboarding and ongoing operational support for TPO partners and FLHS lenders, including job aids, procedures, training, pipeline monitoring, and live operational support • Coordinate approved process-improvement initiatives across FLHS and partner functions, supporting implementation, documentation, communication, and adoption of process changes • Maintain and administer the FLHS procedure library, coordinating periodic reviews and updates • Coordinate FLHS model governance activities, including model risk management documentation, reviews, updates, and ongoing monitoring • Coordinate responses to identified findings and track remediation activities through resolution • Coordinate new-vendor approval activities and ongoing vendor reviews according to vendor management requirements • Perform other duties and responsibilities as assigned

🎯 Requirements

• Associates degree in a related field • 5+ years of experience in multiple facets of mortgage lending • Ability to communicate with customers, internal co-workers, vendors and other service providers in a timely and professional manner • Detail-oriented with an aptitude for problem resolution

🏖️ Benefits

• Bonuses • Medical, Dental and Vision Insurance • 401k • Health Savings and Flexible Spending Accounts • Vacation/Sick Time • Paid Holidays • Paid Parental Leave • Tuition Reimbursement • Additional Benefits

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