Account Manager

🔥 10 hours ago

🏈 Alabama, Alaska, +40 more states – Remote

🏈 Alabama – Remote 🐻 Alaska – Remote 🌵 Arizona – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

💵 $71.4k - $111.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Fiserv

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Fiserv is a leading global provider of financial services technology solutions. The company offers a wide range of services including payments and financial services technology for individuals, businesses, and financial institutions. Fiserv supports various sectors such as large enterprises, small businesses, financial institutions, credit unions, and the public sector with digital banking, payment processing, and commerce solutions. Their platforms enable fintech and software providers to integrate and monetize payments effectively. Additionally, Fiserv is committed to corporate social responsibility and has initiatives to support diverse and small businesses.

📋 Description

• Serve as the primary point of contact for MoneyPass clients, providing operational support, service assistance, and timely issue resolution • Respond to client inquiries about program changes, products, service requests, onboarding, maintenance, pricing setup, settlement documentation, and issue resolution • Partner with MGP and Fiserv teams on product enhancements, defect management, parameter changes, implementation requests, and client escalations • Coordinate with internal and external partners to research, manage, and resolve client needs • Schedule and lead client, team, and partner meetings to provide status updates, drive issue resolution, and build relationships • Provide stakeholder updates and escalate matters to leadership when appropriate • Support clients through multiple communication channels • Lead recurring operational review sessions • Measure and track service metrics, identify improvement opportunities, and recommend products or services • Contribute to continuous improvement in automation, efficiency, quality, and consistency • Provide feedback to product, implementation, and technology partners • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in business, finance, technology, or a related field preferred; equivalent work experience may be considered • Strong client or operations support experience • Clear, concise, and professional verbal and written communication skills • Ability to follow established guidelines and procedures to complete tasks accurately • Focus on delivering an excellent client experience • Accountability, ownership, and follow-through • Effective problem-solving skills and sound judgment • Ability to manage rapid change in a fast-paced environment • Ability to learn quickly and make information-based decisions • Strong organizational and time management skills with attention to detail • Knowledge of or experience with bankcard credit/debit card services or ATM processing preferred • Three to five years of experience in the financial services or banking industry interacting directly with clients preferred

🏖️ Benefits

• Commission eligibility for certain positions • Up to 10% travel